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December 2023 by Andrea Antoni
Let me start by saying that this review in no way reflects the amazing coaches that teach these classes. Shannon, Jeff, Hannah, Becky, Sarah, Annalise, Mia: y'all are awesome. I will miss you.When Celeste was manager, she made a point to get to know each and every member. It was a warm and inviting space that you wanted to rush to after a long day of work. She made you want to sign up for the Elite (Unlimited) Membership and get to class everyday. She made you want to spend the extra $15-$25 to sign up for the special events.When Raven took over management, the atmosphere was welcoming and encouraging! You wanted to show up early for class to catch up and see what was happening that week on the board. You were wished Happy Birthday and big events that happened in your life were congratulated.Both of these wonderful humans fostered an environment that treated you like more than just a membership.Today I had to cancel my membership because the current leadership just sees you as a number. They don't take the time to get to know you. They'll simply check you in and give you a spot to work out in.I can get that experience for much less money at a gym with better hours and more equipment.If you're interested in a membership here: OTF Santa Barbara's cancellation policy is 8 hours. If you cancel (on the app or over the phone) REGARDLESS of anything happening in your personal life (emergent or otherwise) you will be charged for missing class.If you change your class from the 4:30pm to the 5:45pm because a meeting ran late? You will be charged.If you call 6 hours before your class because of a family emergency? you will be charged.It doesn't matter how many years you've been a member, or how how consistently you're on time for class... the new front desk manager will tell you "just call us next time!" and you will still be charged.This is not the gym for you if you have a schedule that can sometimes change 8 hours before you workout.This used to be my favorite place to go and now I never want to go back because I do not have the extra money to pay for all of these extra charges because life happens. Sometimes you don't have 8 hours advanced notice.Again: Shannon, Jeff, Hannah, Becky, Sarah, Annalise, Mia, Raven: y'all are awesome. I will miss you!!
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December 2023 by Viviana V.
Best workout ever. Seriously, the couches are amazing and every thing about feels super motivating.
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July 2023 by Fran Friio
We love you guys!! Jeff, Shannon, Sarah, Natalya are great coaches!! Love all the front desk girls they are the best start and end to a great workout. Best studio ever! - Fran
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June 2023 by Angela Hsu
Incredible staff and coaches! Shout out Becky, Natalya, and Jeff! Everyone goes above and beyond to make the studio feel like a community. The staff always make it a point to know your name and help you with whatever you need. The workout schedule and plans are a great addition to my fitness routine. I ALWAYS left the studio feeling thankful.
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June 2023 by Angela H.
Great fitness studio that turned a big skeptic into a big fan. The staff are always welcoming! The coaches are always excited and inspiring. Becky makes me want to climb out of bed at 6am and that says a lot! Jeff always had me feeling gratitude at the end of class. They create a fun and inviting community where you can make as much out of it as the extra activity outside of the studio? They have events within the SB community they encourage members to go to. I found the schedule flexibiyou want. Want the extra challenge? They'll push you. Wantlity to really work to my advantage and the coaching encouraging. Wish I could have taken this studio staff with me on my move!
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May 2023 by Yasser Omar
We had a great work out with Hanna. She was very clear and explained everything well. The studio is nice and cozy, and the workout was intense.
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May 2023 by Aly Davis
Really clean facilities. The coaches are really nice as well. Next time I’m in SB, I’ll be excited to go back!
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September 2022 by ian thorley
Very good experience burns fat like no other! Brutal workout! Melissa very good
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July 2021 by Leslie Martinez
Amazing team, coaches and members! The workouts and playlists are beyond reproach and the feeling of family and community are on another level. You will not find a better workout where there is zero judgement and 100% encouragement and inspiration!
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July 2021 by Danielle I.
I love this location! It's so much closer to us than the other one! I like that it's right by State Street! Don't park your bicycle in the Paseo Nuevo parking garage next door... One of our bikes got stolen there yesterday.
