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February 2024 by Chris Goodrich
Good service inside...though, man, kept waiting like 15 minutes for (free) battery check....
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October 2023 by Christian K.
Bad service . Bad attitude. Usually I've had great experiences with most auto part stores. Not here. Go anywhere else. Plenty of options in town.
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October 2023 by Margaret L.
I just went to buy new headlamps and a headlight restore kit. I watched a bunch of videos because I was going to try to do it myself. I am in a bit of a time crunch and I didn't have time to schedule with anyone nearby. I mentioned to Bryan the store associate that I was going to try to do it myself. He promptly said let's go take a look. He gleefully and professionally changed my headlights out with the new bulbs I bought right there in the parking lot. What am amazing experience. As a woman I don't usually get treated very well at any auto parts store. Bryan not only made me feel comfortable he taught me a few tips and tricks while he was changing the bulbs. What an incredible experience. Thank you Bryan! I really appreciate you and I am never going back to the other auto parts stores in town. O'Rielly and Bryan are now my "go-to!" Thank you!
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September 2023 by Bill Doyle
Ended up having to swap out spark plugs and an ignition coil on a work trip when my suv started acting up. Alex was knowledgeable, professional and went out of his way to make sure I had the tools, parts, and support I needed to swap out the plugs, diagnose the coil issue, and replace it. What I thought was going to be a miserable pain went as smoothly as possible. Thank you again Alex! Highly Recommend.
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September 2023 by Evil Susan
They were helpful in assisting us to find the parts and tools we needed. They even came out and looked at our problem for themselves.
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August 2023 by Valerie V.
Thank you, Jesse, at La Cumbre store. I went in for help on an AC issue and he listened to my concerns, checked out my car and gave me excellent advice. I appreciate his attention to detail and the fact that he didn't try to sell me stuff I didn't need. I wish more companies had employees like this!
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July 2023 by Tim Sauter
They have never led me wrong. Customer service isn't the greatest, but they do their job right.
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July 2023 by Vladyslava Utkina
Driving from the different state, I stopped at this location to get code reading on my check engine light. Misael helped me with the problem. Unfortunately, they didn't have a necessary part in stock, and he offered to order it to my next destination location as I had to keep driving. Misael helped me reset the light and tried to fix the issue temporarily until I got the part. If I lived in Santa Barbara, it would be my to go auto parts store. Thank you very much.
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April 2023 by Patrick Rance
Best O'Reilly's in town ! Most knowledgeable and friendly staff , only place in town I'll ever go for what I need is this O'Reilly's location ... Store has went through many upgrades, the manager Sal does a great job of running this store , great customer service and all around 5 stars ... If you're looking for anything for you're car this store is where you want to go ! Best O'Reilly's in the 805 hands down !
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April 2023 by Jalama Beach
The current staff is very helpful! Quick and efficient
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March 2023 by Erin L.
Juan was such an amazing help with my brake lights, I can't thank him enough, I would still be driving around with none at the moment without him. We left there happy and safe! Thanks Juan!!
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January 2023 by Jose Rodriguez
Guys were super nice and totally saved me by helping me change the part 〽️
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November 2022 by Steven Martinez
Guys in there are super helpful! Helped me out quickly with new blades ?
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November 2022 by Geoffrey B
Kind of hard to review an auto parts store they're all very similar, however, it's always the staff that makes the difference.An attentive employee asked me what I was looking for, then showed me where it was.I bought it and everything was good.
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November 2022 by Benjamin Liu
Convenient spot for auto parts. The selection is decent, especially for more standard parts like bulbs.
