-
December 2023 by Troy H.
I had reserved a room for one night. On my drive up to Santa Barbara I got a flat tire on the freeway 100 miles away. Check-in time was 3pm, I called Pacific Crest Hotel before the 3pm check-in time and explained that I had a flat tire and would not be able to make it. The person at the hotel said that we'd have to get a refund by calling Orbitz and then have them call the hotel back. I worked with Orbitz - they were extremely helpful - and Orbitz rep said they'd give a refund if the hotel would approve. While I was on the phone w/ the Orbitz representative, they called the hotel (this was around 4pm the same day) - the person at the hotel said that the manager wasn't available and to call back later. In the end, Orbitz could not get them to respond with any sort of refund or credit at all. Come on, it's December 26 and the hotel was not sold out and it was not a "high season" week. Pacific Crest Hotel just took my money even though there was no way I could get there due to circumstances beyond my control.
-
December 2023 by Luisana Tapia-Jauriguie
Seriously! Everything about our stay was super amazing! It wasn’t super fancy nor cheap. It was just right and relaxing feels and extremely clean! Coffee is great, view, service you name it! Thank you all for making our anniversary trip extremely lovely. We shall return and stay here each time we visit Santa Barbra!Rooms: Amazing view, extremely clean, great complimentary coffee, water, comfortable bed. Shampoo, conditioner and body wash included.Safety: Super quiet and safeWalkability: Walk to the beach is literally 1 block awayFood & drinks: Half a mile
-
December 2023 by Kent Stout
We loved this hotel in previous visits. It was bought and has
-
September 2023 by Dana Buckley
My husband and I stayed for 2 nights last weekend and can’t wait to go back! It’s so refreshing to get excellent customer service these days.Our room was in a great location and we enjoyed sitting outside in the evenings…it was so peaceful. Maybe it was a slow weekend but the area and hotel were extremely quiet at night. No kid’s running up and down halls or doors slamming.While their office isn’t open 24/7 like a chain hotel, they’re very easy to contact and the owner was very responsive. I needed something during “off” hours and I texted the number we were given and the owner was there in about 2 minutes. I didn’t have to make multiple calls to the front desk like other hotels.The owner gave us a couple excellent recommendations for restaurants, one is within walking distance at the beach.We thoroughly enjoyed our stay….now trying to figure out when we can come back!!
-
August 2023 by Lorrin M.
Had a lovely stay at the Pacific Crest. The room was good sized, well decorated, with just the right touches. The bed, linens, & pillows have us shopping for our own home - they were that comfortable.The location was unbeatable; just 3/4 block from the smooth, silky sands of a beautiful Santa Barbara beach and a 10 minute drive to State Street and it's wide variety of entertainment and food offerings.The owner, Greg, made us feel welcome and went out of his way to provide recommendations.If we plan another trip to the area the Pacific Crest will definitely be our go to destination.
-
August 2023 by Bayley Sholty
Stayed for a night as a single woman alone. It was nice room and perfect location. Service was nice but the man at the front desk insisted on taking me directly to my room. He was polite but it made me uncomfortable as there was no deadbolt lock on the door from the inside. I felt uncomfortable to fall asleep knowing I couldn’t deadbolt it and ended up using a chair pushed against the door. Overall okay stay, would be a 5 star if there was locks on the door and the man at the desk didn’t insist on taking me inside my room.
-
August 2023 by Ed Bergen
Love this place & location.The owner is great. Very helpful with places to go & eat that aren't tourist traps .Rooms are clean & beds are perfect .Block from the beach.Keep up the good work ?
-
July 2023 by Mr E.
1. This is NOT a luxury hotel. It is a very pleasant, peaceful boutique hotel that has been lovingly cared for.2. This is owned/managed by humans and not a corporation. It is NOT a party venue. It is NOT a place where you can check in after nine. So don't mess around all day in Solvang an expect to arrive late. It isn't happening.The decor is great. The room is clean. The pool is clean. The attentive service is great. Establish a good texting relationship with the owner and all your needs are met. Even when my friend thought he had lost his key, after checkout, they did a thorough search for us. (We found it at the next hotel instead.). It is convenient to the city bus (6 dollar all day pass), and of course there is Lyft. It is quiet, peaceful, and thoroughly enjoyable. I will definitely go back whenever I return to Santa Barbara.
-
May 2023 by Bryan V.
pacific crest hotel it a nice hotel fully remodel it right next to east beach right next to motel 6 this hotel is much better then motel 6 for the same price the motel 6 charge every thing was clean and nice and the owner greg go out of his way to help you out give u good service he was really nice what every u needed he is a text away or u can go downstairs the staff room service also nice too they clean your room and bring u towels coffee coffee filter what every u need they take care for u I am grad I pick this place out it a cool hotel right next to motel 6 but u get better room and service and way more clean pacific crest hotel a good place to stay in Santa Barbra check them out yelp on yelper !!
-
May 2023 by Sasha L.
Very unethical people. Expedia does not show anywhere that there would be no checking after 9:00. I booked it for my friend who arrived at 11:20 p.m. and we ended up searching for another accommodation until 3:00 a.m. DO NOT STAY THERE.
-
May 2023 by Maria T
Rooms are clean and serve it's purpose. Very comfortable, slept well. Friendly and welcoming staff. A jewel in disguise.Safety: Cameras on site and the staff walks the parking lot.Walkability: To the beachFood & drinks: Well stocked vending machine
-
March 2023 by Elle Stevens
Wonderful! The outside of this hotel does not do it justice! The room is absolutely beautiful, really spacious and the bed is so comfy. The owners clearly have a passion project for this hotel and a lot of care and detail has gone into making their guests feel comfortable. They are very knowledgeable about the local area and make some great recommendations. Really glad we chose to stay here
-
February 2023 by Muhammad Ikram
One of the best places to stay in SB! Greg was so kind and helpful. I’d highly recommend staying there as it was quite, peaceful, and close to the beach.
-
February 2023 by Sonya Y
This Hotel is very well maintained...clean, spacious, airy rooms, with high ceilings & great amenities. Not to mention how close you are to the ocean. Also, the price, you can't beat, for all that you get! AWESOME!
-
January 2023 by Ron Vasquez
Room small but we'll appointed.. Greg was great! If you're bringing bikes call first they don't allow bikes in the room.
