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March 2024 by Lisa M.
Does not take early morning appointment, had only one person working - waited an hour for walk in
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February 2024 by Frank B.
I recently made an appointment at the Oxnard clinic for 1:00 PM. I was in and out in 10 minutes. I used to use the other guys but will switch over to Pacific. My experience was great. April was very friendly, professional and thorough. Definitely will recommend the Oxnard location to my friends and family.
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February 2024 by Jud Norrell
Evan and the rest of the staff are efficient and friendly!
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February 2024 by Bethany I.
Why, why, why, do you keep sending me to a debt collector!!!???? Get your records straight. I feel like every time I get my blood drawn, a debt collector calls me weeks later. I'm furious with this company.
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January 2024 by Craig E.
The lady working the front desk in Carp on the morning of 1/26 should be a saint. I walked in, had some old lady tell me to sit down next to her, along with 5 other people, and not cut. People must have been grumpy for waiting. I told the office lady I had an appointment as the sign said. Once grumpy old lady was helped, I was called, some other lady tried to zoom past me saying she was first. Office lady just smiled. As first old grumpy lady walked out, she bickered at me for cutting in line. I told her to go away and and make an appointment. The admin at the front desk just smiled the whole time. She must deal with a lot of nonsense.
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January 2024 by Maricela M.
Worst fucken service!!! An hours to wait for labs to be drawn ridiculous! Was never told by the receptionist it would be an hour wait she didn't even check me in until I asked the first time. Cottage you need to go stop taking over Santa Barbara and all the surrounding cities.
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November 2023 by J Frst
Awesome staff. Short wait times. No appointments unless you book online. Parking lot sort of sucks but there's plenty of other parking around.
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October 2023 by Adriane H.
My experience was fantastic! Narine was so thoughtful and checked on me throughout the whole process to make sure I was feeling okay. I also love that this location is open on Saturdays.
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September 2023 by Doug Thomas
If you have to get a blood draw, this is the place. All their techs are super skilled, so it is almost painless. You can get an appointment, or just walk in; either way it is quick and easy. Recommended.
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July 2023 by Nell E.
Chronically understaffed. One person at the Montecito office again today. I showed up at 8:40 AM, and left at 10:30. Without being seen. The loan tech was STRESSED. There were 10 plus folks waiting, some outside as the waiting room was too small to hold us all. Was told I was next several times, but folks w appointments kept showing up, and so I was repeatedly pushed back. I finally left. PDL wasted my morning. CEOs at PCD, you could staff up easier if you pay your techs a living WAGE. Your workers would be happy, grateful, and living decent lives, and your patients ( maybe your own family) would cease suffering from the results of your wage tightness corporate greed. Your patients are suffering. There was an elderly fasting lady pacing the sidewalk waiting for her turn. She could have fainted. Fix this. PDL CEOs do not deserve millions in annual salaries ever, but ESPECIALLY as you are FAILING in your jobs. When above is going on, you, CEOs of PDL, have failed.
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July 2023 by Jason T.
Understaffed with exceptionally long wait times. Absolutely ridiculous for what should be a simple fast routine procedure.
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July 2023 by Rosana Boyer
In and out quick. Friendly.
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July 2023 by sean Murray
Everything went great,. I was told what was going on and why. Excellent customer service.
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May 2023 by George Goldberg
Very pleasant personal and waiting rooms.
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May 2023 by Nancy J Sowers
Outstanding service and pt care!!
