palmoro house is not a 4 star hotel (mar monte is the hotel we booked with), not even close, it is comparable to a basic dated motel.
August 2023
Away from the main Hyatt.No reception desk, no transport to/from there.Hot water went out and took hours to fix. Hello cold showers!When alerted, they tried to pass it off as "your room has a problem, we'll fix it later" while 23 other rooms had the same problem.
March 2023
Don't stay here. This hotel doesn't advertise their actual room pictures. They advertise a sister hotel and tell you it's the Palmoro house. It's a block away from all its amenities (pool,restaurants,).
