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February 2024 by Luiz B
I had an amazing experience shopping at this location. Juan and Don are extremely helpful and knowledgeable. Thanks for making my visit a very pleasant one. I will definitely come by again. Definitely recommend this store. Top notch customer service. Thanks guys!!
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February 2024 by TESSA MARTINEZ
My husband only wears Red Wing boots. The closest Red Wing location to us is in Santa Barbara. The staff is wondering and they ordered everything my husband needed.
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December 2023 by Gary Wasserman
I live I Hawaii where there is no red win store on my islandSo the state street store is by my daughters and brothers house so I started shopping there and the always treat me with the utmost respect and fulfill all of my needs and requests
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November 2023 by Andrew Lemley
Don't expect amazing service here, just good boots. Double check your repairs and do not wait for call backs, for they will not happen.
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September 2023 by mglez glez
I called and found the boot was in stock in Santa Barbara. I was able to order and pay over the phone and had the boots shipped to my address
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June 2023 by Cliff Walkush
Salesman was pleasant and experienced. Process was smooth and fast and loved the technology.
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October 2022 by A V
The customer service is a perfect 10 and their boots, well, they are Red Wing! They are the best boots ever.
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September 2022 by Nicolas Hazen
I never leave reviews but my experience here with the manager Debra compelled me to. She is truly exceptional at her job. I walked in wearing sandals not expecting anything but she was such a good saleswoman with amazing customer service skills I walked out in new boots. She could tell what type of arches my feet were and the width and practically read my mind and pulled out anti-fatigue insoles. This is my boot store from now on. They're quality and they look damn good. I wish every store had a manager like her and I hope Red Wing knows how invaluable she is
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August 2022 by cameron rader
Amazing experience at this location. Debra and the area manager cameron helped me out.They are full of knowledge, and very caring to make sure they get you the correct size for and insole for yourself! There equipment is so amazing I learned about my feet that my left foot is a length 10.4 and my right foot is a length 10.1 but my right foot is wider than my left. It also tells you what part of your foot are your pressure points! Will be coming back for life here!
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May 2022 by Ronald Clark
Debra at Red Wings was the best help a person could ask for she is very smart certious and a great help
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April 2022 by richard truhlar
We all know red wing boots are the best made. The woman that runs this store on her own is fabulous. She was so helpful, the boots I wanted where not in stock she found some in another store somewhere, called me to let me know then called again when they arrived in Santa Barbara. It's hard to find customer service like she offers. If the owner of the store reads this however much you are paying her is not enough. She's irreplaceable
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April 2022 by Maggie H.
I had a great experience at this store! I just started a new job and needed to buy hard toe work boots. Debra was so kind and helped me find the right pair, even going out of her way to order the size and style I needed from a different store location. She called me as soon as they arrived, gave me a discount, and recommended a product for waterproofing the boots as well. As a gal with small feet I was apprehensive about finding work boots that were both comfortable and flattering but I love the ones she helped me find and am actually looking forward to wearing them. Super satisfied customer experience!
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February 2022 by Casi M.
We were so pleasantly surprised with our visit to Red Wing Santa Barbara! We've always driven past this location and never stopped in until last weekend. Debra was SO kind and helped my husband understand his sizing and the best boot for the type of work he does. A wealth of info and so friendly - they offer amazing services here!
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January 2022 by Cory Iverson
Rangers acquired.
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November 2021 by Samantha P.
My partner was looking for some new boots so we decided to stop in our on way downtown. Debra was so wonderful! She helped us understand sizing, the differences between the boot types, and how long it takes to break them in. She was very knowledgeable and personable. I wish every sales interaction was as lovely as this! Thank you Debra.
