REI is a well-loved outdoor gear store that prioritizes quality and customer satisfaction. The business is known for its friendly and knowledgeable staff who provide exceptional service. Customers have praised employees for their helpfulness, particularly highlighting the expertise of team members like Meg in the shoes department and Jules in backpack assistance. They take the time to assist customers with product selection and fitting, ensuring a positive shopping experience. The store features a great selection of outdoor items, from climbing shoes to biking gear, making it a go-to place for outdoor enthusiasts. Reviews emphasize the staff's professionalism and dedication, even during busy times, with one employee handling multiple tasks effectively. Customers leave feeling grateful for the assistance and excited to return to REI, which is appreciated not only for its products but also for the supportive and enthusiastic atmosphere it creates for both new adventurers and seasoned pros. With a 100% satisfaction guarantee, REI stands out as a reliable destination for quality outdoor gear and clothing.
Such a fun place to shop. So many cool things to look at and imagine using. Staff was extremely knowledgeable and helpful, measuring and fitting a new backpack.
June 2024
You want to buy everything, great staff always ready to solve any doubts
May 2024
Good REI. Some have started limiting their inventory (Oxnard). This one seems to have a better selection.
