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August 2023 by jerry swift
Kevin at Relax The Back in Santa Barbara was fantastic. We bought a massage chair and it could not have been easier. Delivery was quick and on time Quality Human Touch product. Kevin answered all questions on the phone and in the store.
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June 2023 by Brandon Doyle
Found this great place recently, love the zero grav chairs! Definitely will be back here!
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May 2023 by Jocelyn Johnson
I recently had the pleasure of visiting Relax the Back in Santa Barbara and I was thoroughly impressed with their products and service. The store was clean, organized, and filled with a wide variety of high-quality products to choose from.I had the pleasure of working with Kevin, who was incredibly helpful, patient, and knowledgeable about all of the products available in the store. He took the time to listen to my needs and concerns and provided valuable insights and recommendations to help me make an informed decision.Overall, I had a fantastic experience at Relax the Back and highly recommend this store to anyone in need of ergonomic solutions for their home or office. Thanks for a great experience, Kevin and Relax the Back!
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April 2023 by Charles Menelli
I went into the Santa Barbara relax the back store looking for a massage chair and was rested by Kevin. He was very helpful and extremely knowledgeable about the plethora of back relaxing products they carry. I was also extremely impressed with how far massage chair technology has come in the last ten years . One could argue these things beat the real deal.
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February 2023 by lotus star
Absolutely do not buy from Relax the Back. They will not honor your warranty. I spent nearly $4,000.00 for a chair and warranty and got nothing but the run around. Report them to Better Business Bureau.
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December 2022 by William Mcmullen
I have purchased several Lifeform office chairs over the years from this store. Kevin in particular provides excellent customer service.
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June 2022 by Joe Michaels
We're grateful to this Relax the Back store. We walked in and asked for help with a chair that's missing parts. Even without the chair, they were able to help diagnose the problem and recommend how to fix it. They even gave us some of their spare parts to bring home to make the repairs. Incredible service, Incredible people. Thank you, Relax the Back Santa Barbara!
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June 2022 by Joe M.
This store really helped us out. We came in with a problem -- a broken chair located in a different part of the country -- and they helped us diagnose the issue and even gave us the bolts we needed to fix the problem. Refused to charge us for the time and parts. What incredible service! Thank you for your kindness, Santa Barbara RTB store!
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August 2021 by James Bell
Bad deal. The clerk did a bait and switch on the temperpedic pillow I tried in the store. I should have known there was something wrong when he told me there was no return policy. Now I have a $160 pillow that doesn't work. Two different pillows and he knew it.
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July 2021 by Megan Moyer
I had a wonderful experience at Relax the Back - and - the office chair that I purchased is the most comfortable one I've every owned.
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June 2021 by Cheri Gable
I LOVE this store ! I have purchased many things here - and as a person who frequently has a bit of pain here and there, it is always a pleasure just to walk in and discover new things. In these trying times, please don’t ever leave Santa Barbara !
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March 2021 by Arun Y.
This store has so many great products for back health and pain relief. The manager Kevin is very knowledgeable and friendly. I have bought a few different products here and have been very happy with them.
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September 2020 by PARNER LOGISTICS
Tempurpedic awesome Queen Mattress sold at Relax the Back santa barbara CA.
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July 2019 by David L
Kevin Crockett is an absolute customer service and sales rock star.
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April 2019 by Susan J.
A clean, well-presented merchandise display of recliners, beds, and other furniture and offerings that are designed to provide comfort and support. Be advised that the inventory is pricey. I shopped for an ergonometric pillow, and not wanting to gamble by purchasing an unknown entity online, tried out the Tempur-pedic Breeze Memory Foam Pillow at Relax the Back, for $150. It's a good, firm pillow, exactly what I need... but $150? And it's supposed to last only between two and four years. My aching neck compelled me to purchase the pillow and it's been great so far. But I have remorse about having spent $150 when the Amazon memory foam pillows were selling for around $50. Anyway, the salesman was friendly and perhaps a bit overenthusiastic, saying that the pillow was "the best in the world." We'll see, I guess.
