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December 2023 by Sheena B.
I Can't Believe this place is still open. my clothes weren't properly washed, half of them came out of the washer still dry, and dirty. they still smelled the way they did before They even went in the washer! the dryer doors wouldn't stay closed i had to prop a laundry cart up against it. so none of my clothes were completely dry! It was my all the money i had for anything and i couldn't contact them to fix the problem. on top of that the soap machine says only coins and it wouldn't even take my quarters, the ones i got from there machine, which says it doesn't take $20's! So me on New Year's Eve wanting nothing more than to go home and cuddle in my blankets and sleep had to go to another laundromat but not until i get off work because i'm broke and have to work and get paid, so i can do my laundry. Hopefully only one more time at the laundromat i prefer on the corner of De La Vina and Mission ok i'm done for no i think have a Happy New Year!!! really doesn't even get a star i just had to pick one
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December 2023 by Ariel W.
If I could leave no stars.... I would.... I thought they hired a lovely black gentleman to work there. Helped me use the new machines. NOPE... HE was there doing his laundry. There was NO ACTUAL EMPLOYEE THERE!!!!! Others were trying to pick up the laundry they left for the employee.... But no employee. The owners should be aware that whoever they do have "working" here is getting paid for not being here. Might not come back!!!!
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October 2023 by Ashley S.
I love going to the laundry mat its always clean and tidy! Customer service is great and there's always the nice employee i believe names Selena! Very sweet person and helpful, one of the best customer services! Would definitely recommend if you haven't gone before prices are really good! And they have their own wash and fold which is very helpful!
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August 2023 by Celia C.
I I took my comforter there to get it cleaned , it had a poop smear in it, they don't do that, so I washed it myself. Afterwards I asked Theo to fold it and put it in a bag. No they only do wash and fold. Heaven forbid they would've accompanied. No one was ther, and they Wei busy!
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July 2023 by Froilan S.
Restrooms are Locked, no customer service and coin machine is broken and don't take 20 dollar bills.
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December 2022 by Nancy P.
We have used the fluff and fold service for several years. The actual washing and folding is fine, however it is near impossible to pick up our items. They always seem to have the office locked up with the laundry inside despite posted hours. We have tried to drop off and pick up during posted hours, but it is often closed. It takes several drive bys to pick up our items because they do not answer the phone. We just tried a service on bath. They picked up and delivered the same day and are .15 cheaper! I will never have to leave my house! Bye bye San Roque!
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December 2022 by Pamela Z.
Smelly old lady always there. She's rude to everyone. washers also smell moldy ! Bathroom is never open . Trash is always over filling. Only positive is washers and dryer's accept credit card/ debit
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November 2022 by Elena L.
The prices are slightly above average, the minimum price for washing is $5, you can pay by card. The place is quite clean, washing machines and dryers work well. Usually there are always free cars, there are no crowds of people. Convenient work schedule
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June 2022 by Josh G.
NO BATHROOMIt was lockedNO WIFIIt was password lockedNO ATTENDANTNeed anything? Too bad!
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March 2021 by Linda P.
This laundry is under new ownership. It used to be Sterling Laundry. They have tripled their prices for wash and fold. They used to charge by the pound, now they charge for each individual item. They do good work as far as wash and fold, but prices are exorbitant. I won't be back.
