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June 2023 by Alison G.
Went to get my womanly exam, and met with Dr. Ashley McGrogan. I'm a new patient and she made me feel very comfortable. I really appreciate that you can tell she truly cares about her patients (which is something everyone strives for in a doctor)! She is very knowledgeable and goes above and beyond with addressing any concerns!
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September 2022 by Steve C.
Due to improved experience and follow up by Anna to my concern, I'm giving it a 3 star rating.
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February 2022 by M A.
First call to make my "welcome to Medicare" appointment, and they tell me it will be over a year to see my doctor. I said I really needed to see a doctor soon because I have a very suspicious skin lesion. They then said I could see someone else in 5 months! Not a very good start for a 65 year old local.
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February 2021 by Vonny S.
Attempted to schedule an appointment but needed a referral. My referring doctor's assistant spoke with Sansum staff by phone (confirmed their names - Angel and Louise) and both faxed and emailed the referral. Had about 5 phone calls verifying the number and Sansum staff denying they spoke with anyone or had any communication. Staff was indifferent and asked me to "call back tomorrow" as if that would make a difference. It is a shame that access to highly trained doctors is limited by an incompetent administrative staff and/or intake process.
