Santa Barbara Running provides excellent customer service with an incredibly kind, helpful, and knowledgeable staff that goes above and beyond. The staff are extremely considerate, courteous, and welcoming, offering personalized and epic service. They take time to listen and are very understanding, working with customers to figure everything out. The store has a better selection of athletic shoes than most places in town. It is a great place for runners to find shoes, build out a shoe rotation, or get expert help for specific needs like chronic foot pain. The high quality of service and warm experience makes it highly recommended.
Maybe the best retail experience of my life. Went in to try on a shoe and ended up learning a lot about preparation for long runs, recovering, and so much more. I think the guys name was Rick, he was awesome and so knowledgeable
April 2025
Great customer service, great products and selection. Shane was very knowledgeable and helpful.
February 2025
Joe and his staff give the best customer service! I know he learned from the best at Runners Roost in Colorado where he got his chops. You MUST get your shoes here!
