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February 2024 by Ivan G.
I was given a 35 page lease document to sign and after reading it I asked 5-7 clarification questions by email. Kelly called back and answered some of my questions. I told her that my questions are in part because the lease has typos and apparently missing words in some places. Many paragraphs, especially the first one, were ambiguous and not clear. For a tiny example, the rent is "$XXX" and deposit is "YYY" without the dollar sign. She said they would absolutely not correct any typos or change the lease in any way because a lawyer wrote it. I asked if I can give her YYY cents instead of YYY dollars because it doesn't say what currency it is. Kelly said that she would correct the dollar sign only but now prefers not to lease the property to me and will put it back on the market instead. I am uncomfortable signing a $45K lease with typos especially with such an attitude from an agent. Unfortunately, Kelly's supervisor Dan confirmed that they would not change typos at all because it's how their lawyer wrote it up. Actually when Kelly was showing the unit she acted unfriendly. I think renting from this company is a very bad experience for anyone.
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January 2024 by Ryan Field
I've had seven viewings over the last couple days. The best manager experience was with Jovien Joy. He's knowledgeable about the market and responsive. Unfortunately he didn't have my favorite listing, but I'd recommend him as a top pick for either owners or tenants.
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January 2024 by Alberto Silva
I t was a professional service all the time, from the first contact to the moment Dave showed me the unit. and the follow up was also very good, I apply online as per Dave instructions, also Sierra Property has the best options in the market and the follow up to collect my information from Liz, was really friendly and timely. thanks to all, I could get the apartment.great experience, I highly recommend Sierra PropertysincerelyAlberto Silva
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January 2024 by Noelle Buben
Sierra Property Management has been wonderful to work with. We just moved into a new home and several repairs and updates needed to happen before we moved in and they acted quickly and got everything taken care of, contracting out through 3rd parties within 24 hours or less. Joe Herman is our Property Manager and he’s been great. It’s been a positive experience working with them so far. They are quick to respond and very helpful.
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January 2024 by Madeleine Clements
Me and my daughter have been renting with Sierra the past 10 years in three different apartments, and we have only had amazing experiences. The units were all in great conditions and our property managers were always quick to help out with any maintenance issues or general questions, both office and service teams are pleasant to deal with and I would absolutely recommend this property management company, thanks again!
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November 2023 by Maxwell Brown
Avoid at all costs, told them my apartment had a mold issue. It took them a month to even respond. Once they did, they did nothing. Me and my dog had to live in a black mold infested apartment for over 9 months after informing them of the issue. The mold is likely also behind the walls and I can guarantee they did not spend the money to fix the issue. So, avoid Sierra Property Management unless you are Pro-black-mold, in which they are perfect.
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November 2023 by Melessa Galbraith
It was good
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November 2023 by michael hudson
Property management companies are generally faceless and lack personalized touch. Sierra Property Management is different. They treat you as if you are their ONLY client and apparently this reputation extends beyond my personal interaction as I coincidently had a conversation with a neighbor who shared the exact sentiment. BIG KUDOS to the Sierra Property Management team!
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October 2023 by Emily Martindale
responded promptly and answered all my questions. Application process was straightforward and easy.
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October 2023 by phil kaw
We had a great time living in our home.Fabulous neighbours and beautiful location.Sierra Property Management was professional and our requests were always handled timely. Thank you so much for your care.
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October 2023 by Sloane Harrison
Joe Herman provided the BEST possible service imaginable! He was efficient in getting things done and quick to respond to my questions. Joe deserves a raise!
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October 2023 by Marilyn P Scott
I couldn’t be happier, both with the apt itself and with my dealings with Sierra. They’re the best.
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October 2023 by Anne Lauritzen
Second annual rental with Sierra Property in Goleta and so far excellent experience. Apartment with upgraded interior is clean and minor maintenance issues were addressed within the first week. Highly recommended for anyone renting in Goleta.
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October 2023 by Shirley Shang
Really understanding and fast with responding to questions!
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October 2023 by Hannah Jaffe
Joe was great! Got us set up in our new rental smoothly and was very helpful. The process was great! Happy to be at this home!
