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February 2024 by Jacqui O.
I've always liked doing business with this company and I would definitely recommend them if you're looking for a nice sofa at reasonable prices
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September 2023 by Gary S.
We drove up to Santa Barbara over the Labor Day weekend and visited Sofa U Love. We found this store to have extremely nice furniture and fabrics. We worked with Sofia, a very professional and helpful designer. She knew her stock and found the perfect sofa pillow material for us. We are very appreciative of Sophia's extra efforts on our behalf. We highly recommend Sofia and Sofa U Love.
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July 2023 by Polly P.
I don't usually write reviews. I don't have the time and I'm not a big shopper. We needed a sofa and so we were told to check out sofa u love. Sophie is honestly the absolute sweetest person. She is extremely helpful. She is also detailed and a very good designer. The quality of fabrics and the custom possibilities make this absolutely the best place to go for a sofa. But the special sauce is Sophie. You will fall in love with her warmth and helpfulness and it will be the best sofa ever!! She said her goal is to design a sofa you can pass down to your children. And we did! Literally don't bother going anywhere else!! Say hi to Sophie for me!
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June 2023 by Lizzie M.
Sofia helped show me different fabrics. She was pleasant warm ,considerate, and thoughtful. Sofia made you feel like you were in your own home designing a couch. She was interested in the wellbeing of the person. She's a wonderful person. My new couch is custom and lot better for my palsy. The size and height of it is wonderful to sit on and it's beautiful! I wish to have her acknowledged for her skills and her efforts. Thank you Sofia ! John Mudd
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June 2023 by Susan Thomasson
We bought a condo in Carpinteria and needed a big sectional because we have 5 boys. I worked with Joanne / Jo . I am so glad I did because she helped me pick out the best color and configured it to perfection to fit in our living room, maximizing ever inch of space. We absolutely love it and Jo was so patient with my 2 year old and so personable . I was so impressed with her and felt so relieved after she helped me put my ideas on paper. The couch is absolutely exactly what I wanted !
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June 2023 by Marilyn Grider
Wonderful customer service and sofas! Sofia was amazing at helping me design the perfect sofa for my new home. She was super informative and explained all of the options that I needed to consider for every aspect of the sofa- arm types, height and depth considerations, fabrics, stitching, etc. Sofia was patient with me and all of my revisions. She is also phenomenal at communicating and responding quickly. I was anxious to see how it would look in my place and am very, very happy with it.
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June 2023 by Lavera Adams
I've purchased most of my upholstered furniture in the Santa Barbara store over the years. 2 sectionals, an oversized chair, a small sofa and 3 extra slipcovers for the sectionals. They are very knowledgeable and helpful when choosing a fabric and seeing the purchase and delivery through to the end. Sofia has been helping me with my latest purchase and is the most helpful salesperson I've ever had - extremely accommodating. I highly recommend her and the store.
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June 2023 by June Szabo-Kifer
Just want to share what a joy it was to work with Sophia. This is the second couch we had recovered with her expert assistance. Pick up and delivery were also positive with a friendly, professional crew. Our couches look beautiful and we will enjoy them for a long time. Thanks again, Sophia!
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June 2023 by Berta Lopez
Sofia's expertise is matched only by her graciousness. I appreciate her willingness to research questions and her patience with my repeated return trips to the store during what was for me a major purchasing decision. On top of all that, Sofia's humor, candor, and charm made shopping for my perfect sofa an all-around happy experience.
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June 2023 by Victor Tidwell
Check in with Sofia at Sofa U Love! I'd bought furniture there two decades ago, and after three kids and a puppy needed it reupholstered. Sofia was helpful every step of the way, made sure the work was completed accurately and delivered on time. Great job. No trouble recommending this store and Sofia!
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June 2023 by Villette LHiver
Loved working with Sophia. The company worked with my budget and made a custom piece that fits perfectly in my home for maximum seating. Finished and delivered ahead of schedule. I am so grateful for the wonderful service, quality product, natural material and attention to detail! Highly recommend!
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June 2023 by James Duncan
I ordered a couch from Sofa U Love in 2019. It's a fully custom experience so I got exactly what I wanted - color, material, legs, size. I was lucky to order right before the pandemic because it got (and continues to get) a lot of use. I love this couch. I recently wanted to get an ottoman to match. Sofia at the SB location was able to find my order specifications from 2019, make some calls and order the same material and legs for me and patiently worked with me to get everything exactly the same as my couch. It'll be a perfect match. I live by the mantra ""never cheap out on things that go between you and the floor"" - that is chairs, couches, shoes and mattresses; I'm happy I got a very high quality couch with Sofa U Love that I expect to keep for many, many more years.
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May 2023 by Hien D.
We purchased our sectional from Sofa U Love almost 10 years ago and it has reliably provided comfort for our numerous friends and family during this time. Our fabric began to show its age and we decided to return to the place where it all happened to see what our options were in getting our beloved couch re-upholstered. The moment we walked in, we were warmly greeted by Sofia, whose elegance matched her sophistication and grace. We informed her of what we wanted and she provided different options for us to choose from, showcasing her impeccable style, intelligence, and keen attention to detail. We decided to purchase our new fabric with her recommendations and she made the entire process go as smoothly as possible. Sofia set clear expectations regarding the process and timeline of when our sofa would be picked up, re-upholstered, and delivered back to us. The two kind gentlemen who delivered my sofa were fantastic. Their professionalism and white glove treatment upon pickup and delivery should be commended as well. We are very pleased with our "new" sofa and highly recommend Sofia and Sofa U Love!
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May 2023 by Deborah A.
We love Sofa U Love in Santa Barbara on State St! The store manager Sophia is the epitome of great customer service! She was resourceful and went out of her way to locate the fabric I wanted on my new couch when it was discontinued by the maker. The couch came fast (within four weeks) and is so beautiful, comfortable and looks perfect in our home. Later I asked her if there was any leftover fabric to make pillows with and she helped me order them that day and they were ready within a week!! I cannot thank Sophia enough!
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April 2023 by Jeffrey M.
I was in the market for a new sofa/love seat and had seen this store on State Street often.Rather than buying from a chain store, I wanted to support a local merchant.Walking in, I was surprised by the large selection of styles and fabrics.Greeted warmly by Sofia, she assisted me and answered all of my questions.Unless a floor sample is requested, every piece is custom made.Once I had made my fabric and firmness selection, she called the factory in Los Angeles, to make sure they had or could get the fabric. I was told that the piece would be ready and delivered in about 8 weeks. I added an ottoman to the order about 3 weeks later.Much to my surprise, within less than 6 weeks of the order, I received a call from Vincent, who runs the shop in Los Angeles, saying that the order was ready for delivery.The crew delivering the furniture was friendly and respectful of the property. For a reasonable fee, they took away the older piece of furniture.I was thoroughly pleased by the experience and the results.
