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January 2024 by Taryn Martin
A+ service all the way! I love working with Susan… She always shows genuine care for the client and displays nothing but the upmost expertise. She thinks things through all the way to the end, and is a stellar communicator. If you’re not working with Susan, you should be. I know I am!
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January 2024 by Wei Dai
Susan is the best! I would recommend her as a lender to help you get the best rate for your situation and work with you throughout the entire process. She's really helpful and just a nice person in general so I would not hesitate to work with her in the future!
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January 2024 by Anthony Holden
Susan supported us through every step of the loan application and home buying process! We are very grateful for how hard she worked and how communicative her and her assistant were. I highly recommend Susan to anyone looking to buy a home!
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November 2023 by Jeff Matson
Top notch service from beginning to end
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October 2023 by Md Humboldt
I worked with Susan Bonanno of Synergy One Lending to secures a loan for a new home. She was very helpful and detail oriented. I recommend her to others without reservation: she takes the time to go through the numbers step by step.
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August 2023 by Robert Cruz
Great experience working with Susan on our first time purchasing a home.Thank You Susan!
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July 2023 by Christie Ohlhaver
Susan was a great to work with! She was always quick to respond to our emails and willing to be on calls outside of normal business hours. We really appreciated her honesty and guidance through the lending process. She made sure to show us all our options and managed to pull off a 10 day close for us!
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May 2023 by Claire Mitchell
Susan Bonanno is the best in the business. We feel so fortunate that we got to work with her over the last two years leading up to the purchase of our first home. Here are just a few of the things that make Susan great at her job: (1) her responsiveness is unparalleled; she ALWAYS makes herself available by cell and email, and she turns around requests very quickly, working nights and weekends; (2) all of the sellers' agents in Santa Barbara know her and think very highly of her. Having Susan as our loan officer gave us a leg up because sellers trusted Susan's word that our loan contingency would be no problem; (3) she knows the market and this industry very well and could explain things to us very clearly and I always felt more confident with my decision-making after speaking with Susan; (4) she is encouraging and keeps a positive attitude, which I so needed in this tough market; (5) she wants her clients to succeed—you can really see this and she goes the extra mile at every step to ensure that happens; (6) she worked really collaboratively and well with our real estate agent (I felt so supported by my team!).Thank you so much to Susan and her team.
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April 2023 by Abel Ramos
Working with Susan is such a pleasure. She takes great care of my clients whether they are first-time buyers or experienced real estate investors. She is so knowledgable, honest and communicative. I've used Susan for many deals, in fact, our most recent deal closed solely because of Susan's experience and efficiency. She is a vital part of the success of my clients and I am very appreciative to have her on our side!
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April 2023 by Sydney Castaneda
I met Susan through a recommendation from our realtor and I’m so grateful that we did! As first-time home buyers, she took the time to thoughtfully walk us through the entire process. It was an incredible experience having her support and expert advice every step of the way. We always felt informed and confident moving forward as she always went the extra mile to make things happen quickly and smoothly. It was an absolute pleasure to work with her! We can’t recommend Susan enough!
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December 2022 by Audrey W
My family had a great experience financing our recent home purchase through Susan. She explained the borrowing process expertly, answered my many first-time-buyer questions promptly with patience and clarity, and helped us secure a great rate. When she transitioned to Synergy 1 as we opened escrow, she ensured all of our documents were transferred over seamlessly. The loan process was so easy with her guidance; we highly recommend her.Thank you so much, Susan!
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October 2022 by nishana ismail
Susan is awesome! She was available whenever we needed her and patiently explained everything to us, especially the convoluted mortgage stuff. Highly recommended!
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September 2022 by Bonny Goetz
This was the second transaction I did with Susan Bonanno. She was extremely quick to respond to both me as well as our clients. Both of these transactions could have gone a bit differently if Susan was not so aware of things. She made my buyers feel so very important and explained the lending process in great detail to them.
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September 2022 by Tim Deppen
I recently completed my first home purchase and Susan Bonanno was excellent to work with! She was helpful through every step of the process and her responses were always prompt. I would highly recommend working with Susan.
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January 2022 by Sheldon Miller
She's knowledgeable and helpful.
