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November 2024 by Alex Kim
Rooms are old and not working:
Bath is blocked and can’t be used; room was not ready even when we asked to prepare it; ice machine is not working; registration staff is selfish and doesn’t want to resolve problems
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October 2024 by Barbara Pence
We just stayed 4 nights ,the girls at the pool are awesome, i felt like a queen everyday ,the service they provided was outstanding, your resort is very blessed to have them,they are the kind of people, that makes you want to revist,the food was phenomenal, honestly from the time we walked through the doors everything was, the Angeloak restaurant food employees, first class,thank you all so much for an unforgettable time,we are looking forward to our next visit,keep up the good work it doesn't go unnoticed
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October 2024 by Phil Parsons
Incredible service, perfect location for our son's wedding and gorgeous views
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October 2024 by Anita Mazer
Very classy place, can’t wait to be back ???
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October 2024 by Keegan Huerta
The quality of service and staff interaction exceeded five stars by far. The grounds are immaculately maintained with incredible attention to detail. The rooms themselves were outdated and fell short of the luxury experience you expect from a Ritz-Carlton. It seems like an amazing opportunity to upgrade the rooms and increase the nightly rate. Additionally, adding some lounge chairs and cabanas on the beach would be an awesome amenity. Hopefully, next time we stay here, they have renovated rooms available.
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October 2024 by Tolga Yaprak
Magical! We loved the location, food and the overall experience. Highly recommended.
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October 2024 by yang xu
We decided to stay at a ritz carlton again bc our experience in their Hawaii apartments was so wonderful. The Santa barbara location is far less impressive. Our valet tried to rush us out of our car even though we had a sleeping kid and the hotel was not busy. Upon arriving at the main desk, the receptionist was very cold and rude. We had called ahead to arrange for adjacent rooms and no record of it was noted on our file. She was unable to arrange for us to be in adjacent rooms which led to the biggest grievance of them all. The rooms! Not only was the room outdated and remote, the soundproofing is nonexistent. I could hear the conversation next door as if I was in the same bed. I am researching other 5 star hotels as I type this review and trying to tune out the annoying vulgar conversation next door that my young kids are also privy to. In summary, not an ideal getaway for couples who want privacy or families who want a safe and clean environment. I guess if you want to spend 4k for a LaQuinta lite experience then you're in luck!
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October 2024 by Erika Olson
this place was such a rip off
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October 2024 by Jodi Silva
Exceptional experience! Gorgeous peaceful grounds. The staff is really nice and empowered to go above and beyond! Great dinner outlets too, had delish dinner at Angel Oak - Rose is the absolute best and took phenomenal care and made the dinner even extra special. Love the proximity to the ocean and trails and the bike options to ride off property! Highly recommend!
Walkability: Love the access to the ocean and the pathways in the property! Very peaceful and safe.
Food and drinks: Had a delish dinner at Angel and Oak! Rose is awesome!!
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October 2024 by Lindsey Lopez
My girlfriends and I rented a cabana for the day at the Bacara in SB. We each paid $120 to lay poolside for the day and we were all super pumped to be there. I have stayed at the Ritz in NYC, Puerto Rico, and Turks and Caicos so I was expecting a similar experience. Upon arrival, the staff was very friendly and escorted us to our cabana. The bathrooms first thing in the morning were a complete mess and smelled of urine. There were towels on the floor, un-flushed dirty toilets, messy sink counters, and tiny showers with empty amenities. In our cabana, we had huge, dirty cobwebs, and nothing of this experience felt luxurious or anything like other Ritz properties I've stayed at. Next disappointment, the food! It was typical crappy, over-priced bar food. If I'm spending $25 on chips and guac (outside the $120) that guac better be arriving with all the fresh ingredients and a molcajete to mix up poolside. Fries for $18 need to be crispy with better presentation... Perhaps some shaved parm or sprinkled with fresh parsley, something that screams, "I'm eating fries at the Ritz." If we wanted crappy bar food we would have gone to a mediocre bar. Then to only offer two salads, a Cobb and a Caesar, those two BORING options better be phenomenal. Come on, Ritz! Step it up! Dirty bathrooms, unkempt cabanas, crappy food... all overpriced for what was offered. We were all extremely disappointed that we spent the money and made the trip to SB when we could have stayed local and had a much better experience with nicer facilities at a lesser-known property. The Ritz Bacara has lost my business, my 6 other friends, and our neighboring cabana renters.
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October 2024 by Steven Enos
We enjoyed every minute on this beautiful property and their customer service is second to none. Big shout out to Matt who went above and beyond our expectations and made our dream day a reality!
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October 2024 by Stephanie Garay
We stayed at the Bacara for our honeymoon and it was a true dream. The property is stunning and feels so secluded. Once on propriety there is no need to leave, and why would you?! There’s lots of dining options - we loved breakfast views at the Bistro and night caps at the O Bar or Cohiba lounge. We enjoyed the spa and all its amenities, as well as beach walks and the complementary electric bikes. The service was incredible, all staff was very attentive and friendly. Our one critique would be the pool area- it needs some upkeep and seems short staffed. Beyond that, it was truly an incredible experience!
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October 2024 by Fluffles
Valet driver ran through stop sign to return a vehicle, right at the entrance tunnel....he's lucky i hit the breaks and stopped
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October 2024 by Chase Johnson
Micah ruis was the best employee very nice please give him a raise
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October 2024 by B H
I stayed here when my sister received her PHD this summer. The staff treated my family so well. I will never forget the memories I created here with my daughter and the rest of my family. Highly recommend for vacations.
