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March 2024 by J R
They must train the cashiers here to be rude because as a local I have never had a pleasant interaction with a staff member once.
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January 2023 by Maria Healey
Always a pleasure to walk around.
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September 2022 by James Parks
outfitters for the urbanite the person that's quasi helps her but also climbs mountains
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March 2022 by Egen Moe
Pricey, boho glam trash urban chic
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January 2022 by Kellmer M.
I got a pair of socks today, one was longer than the other, and since I have size 13 feet they don't fit me. The size sock I got was 12.5 since it was the closest to my size, but one was probably closer to a 9. Wanna refund and new socks.
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January 2022 by Dan H
I found it funny that the sign says they're anti discrimination. Other stores didn't harass me today, just this one.
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January 2022 by Kim Morales
Lots of sales staff to help!
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December 2021 by Isabela M.
You can find some really cute pieces here, although I will say everything is super overpriced. Love the layout of the store. My biggest problem is with the workers. Some of them are really nice and hardworking and most of them are rude, unwelcoming, and don't really care to help people. A lot of them just stand around gossiping with eachother and when u approach them, they look at you like your rudely interrupting their convo. A while ago I was also buying pants in the men's section and when I asked a worker to help me find the right size, she pretty much refused to help me because it was for men and I'm not a man. Luckily another worker stepped in and told me sorry for her behavior and helped me. It's really hit or miss with this store.
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December 2021 by Jamfizzle daParbombdizzle
outfitters for the urbanite the person that's quasi helps her but also climbs mountains
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December 2021 by Yasmin L.
Jennelle went out of her way to make sure that I got the cozy jacket I fell in love with. Happily sending the SKU # over with her jolly good voice and vibes. I sincerely hope that she gets a raise:) I love great customer service.
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September 2021 by lena t.
I'm a gold member, I love urban outfitters, it's never done me wrong. But an hour ago I went in to return 3 things, and I've never been treated so rudely before. I worked in retail and I would never talk to a customer How the cashier talked to me. First of all 2 of the 3 items had never been worn before, they were just sitting on my dresser for 2 days because I wanted to return them, and I bought them on the 1st. She looked at me like I was lying about when I bought the items and made me show them proof. She said she couldn't accept the items because they looked worn out, even though I literally bought them 2 days ago and have never worn them. She was so rude and was giving me dirty looks, like girllll sorry there was one piece of lint on the pants but there's literally no need to be a total b!tch. She also made me show her my debit card as if she thought I stole them, but I literally had the receipt. There's literally no need to be rude to a customer trying to return something. Like I don't know why she was so full of contempt from the second the interaction started. She was also training a new girl. Also I've returned plenty of things from urban with no problems at all, this is my first time returning things from this location, and I'm never going back.
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September 2021 by Rachele D
Cute jeans, friendly staff and they greeted us and helped us find what we needed. Love this place
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August 2021 by Joshua Dodson
Found a really cute rice bag for warming in the microwave. I can't wait to use it at home and hold it on my stomach for relief.
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August 2021 by Krystle Van Tassel
I appreciate the staff always friendly and non-invasive, I'm able to look around at my own leisure and ask questions if I have any. I love my signs for free purchases of treasure.
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June 2021 by Ricky P.
Very clean and organized space that is pet friendly. Lots of great clothes, prices and helpful and kind staff. They really helped my goddaughter find the exact clothes she wanted.