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January 2024 by Vanessa F.
Need to update there is no western union
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February 2023 by Lucy W. H.
Spacious which makes it easy to navigate. Lots is parking underground. Fresh produce when you enter. Convenient location. Didn't have that many cashiers so it was a bit of a wait but everyone is friendly.
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November 2022 by Ana A.
BRO this place has bad reviews even tho it's good like this place has so many good stuff like the diary products and fruits they have a lot of good stuff but kinda expensive and it's my go to if it's a quick shopping trip and need some grocery for a meal love this place
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November 2022 by Ber T.
I went into rouse like I normally do I got my two items and I checked out with no issues as I was walking out Stephanie said you're not allowed to be in here I said excuse me what why is that Stephanie said you threw a Red Bull at me cussed me out and flipped me off I said no I don't you must have me confused Stephanie then said I have a picture of you I said well can I see this picture please.Easy to say Stephanie was not able to provide a picture then she called the police on me during this time while I was waiting for the police one of the produce workers took my bag and placed it outside when the police arrived I was calm and collected and gave them my name officer Garcia came out and told me that I needed to leave and that I would be warned that if I was to enter the premises again that I would risk being trespassed from the property I asked officer Garcia if he had seen this picture that Stephanie supposedly had officer Garcia said he had not I asked officer Garcia then how is it that I'm able to be kicked out off the property if I have not done anything wrong officer Garcia said that's not my problem take it up with corporate I since have filed a complaint with corporateI am appalled that I was treated this way by this Stephanie who claims to be the manager if this is the manager of Ralphs I really hate to see the how the organization is actually being ran this woman was rude and falsely accused me and called the police on me for something that I did not do I still am waiting for Stephanie to produce this picture and if she does have a picture I can guarantee you it's not me it's a case of mistaken identity
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September 2022 by Heidi R.
8:15 in the morning on a Saturday. One cashier. Long, long lineof elderly and young folks. Self-serve machines not open.I left, but have seen this at Ralph's on Carrillo numerous times.I've complained to the CEO of Ralph's. Nothing's changed.There are other places to go.Very poor, not caring of customers at all.
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September 2022 by Kelsie L.
So much money wasted here on rotten or expired food. Food that is dangerous to eat if I would have eaten it.The manager is SO RUDE and it's like she is just looking for opportunities to be mean to customers. Horrific shopping experience all the way around.I like Joe the cashier. He is the 1 good thing about this Ralph's.
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August 2022 by Jeff B.
Stopped by here for a snack and bottle of wine for a beach lunch.My wife and I decided to use the restroom while there. A combination was needed to access the restrooms. These were by far the WORST restrooms that we had ever seen. Neither one of us used them. I stopped the "security guy" and told him about the restrooms. He had a very "so what" attitude and said "welcome to America". Maybe his America? We left with nothing after this experience. I would also comment to the early review about CA not allowing liquor purchases at the self checkout line. Not sure why the person working in that area cannot check ID's as most states do?
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June 2022 by Derek M.
This is truly the worst Ralph's I've ever had the displeasure of experiencing. Three cashiers open in a full store, won't allow self-checkout for beer even though there's an attendant there. Liquor purchase requires you to wait and have your cashier get it, holding up the line further. It's just an absolute circus.
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May 2022 by Liam H.
If you are a college student don't go here. Completely not accommodating at all. Nobody knew where to find anything and the worst thing was they didn't make it obvious at all that they didn't take mobile pay (In my case Apple Pay). At first I thought it was just the self checkout but after going from there to the register and then finding out that they couldn't take mobile pay as well. If you're a college student go somewhere else don't go here all you be able to find is regret.
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March 2022 by Bob W.
They do not have Western Union at this Store Do not waste your time coming here for Western Union.im telling you this fact as a favor
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February 2022 by Kristin Elaine W.
We visited for the first time while on a mini vacation in SB. We thought everyone was helpful and friendly, particularly the woman helping the self-checkers and Jorge.
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February 2022 by James R.
Gotta say this Ralph's has the best deals on meats! I love to BBQ, well, I like to BBQ just about anything, and I have to say this place has great deals in the early AM. A lady friend told me about it, and now I'm passing it on to you all, just make sure to save me some!
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February 2022 by Darren L.
Came here at 1:20AM on a Saturday eve as the hours posted stated open till 2AM. They were closed. Hours on door stated, "open till 2AM daily". Okaaaaay...so what ARE the hours?
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January 2022 by Andrew B.
It's hours on their own door are FALSE AND A LIE. not a trustworthy business. Go to Whole Foods or Sprouts or Trader Joes, at least hours advertised are correct. An abomination to Santa Barbara. Leave.
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October 2021 by Nancy B.
The manager at this store is SUPER friendly and personable. Even when he's busy he's offering his assistance. When observing interactions with his staff he is always kind. We are out of town and came here to get some stuff for our dinners and breakfast. I don't have any complains. There is plenty of parking spots. The food that they have already prepared is good. And the cashier that helped us was very fast. Overall a good experience Would highly recommend.
