Williams-Sonoma is a well-loved kitchen store that has been inspiring home cooking and entertaining since 1956. With a wide range of products including cookware, bakeware, kitchen tools, and tableware, the store is known for its premium-quality, artisanal craftsmanship. Customers appreciate the impressive selection and the beautiful layout of the store, which is filled with unique gifts and items for the home. However, experiences with staff can vary. Some customers have reported rude and unhelpful employees, while others have praised the excellent customer service they received. Notably, a recent visit highlighted the kindness and knowledge of a staff member, who went out of their way to assist a customer even after closing time. This personal touch and dedication to customer satisfaction are what many value about shopping at Williams-Sonoma. The store's location in LA Cumbre Plaza is significant, as it is the only Williams-Sonoma in the area, and customers hope it continues to thrive amidst changes in the mall's atmosphere. Despite the high prices, the commitment to quality products keeps people coming back, making Williams-Sonoma a staple for anyone who loves to cook and entertain at home.
I am so thankful that we have a Williams Sanoma store in Santa Barbara. The staff is knowledgable, helpful and fun! This is a lovely store.
July 2026
Everything in that store is lovely as were the people offering help
February 2026
The only place to buy fantastic items for your home. Everyone working here is top notch! Great staff and highly knowledgeable. You can buy your wine glasses and countertop ovens, and everything in between - pots and pans and espresso makers, etc. Wonderful!
