May 2023 by Tracy B.
I would only recommend this business to someone I absolutely hated. Dont make the mistake I made and use this place for your long term storage thinking that makes you a valuable customer. It does not. This place is poorly run by two misogynists, and they make no bones about it. I had my ground floor handy storage container moved to the top of a three story stack of containers , fragile heirlooms inside be damned. When I approached them about retrieving my unit four weeks in advance, they complained askeing for closer dates. When that date came they told me my container had been there so long that it was lost. Deadlines loomed nothing to be done. Finally it is found and I have to rearrange things and add to it, doing this by myself as a 65 year old woman. They told me they could only leave it down for 24 hours, for the convenience of other people. And each additional time they had to move it, they would charge me $60.00. I protested which they found to find to be "offensive" so they gave me 48 hours to have my container emptied and cleaned. After ten years one time , and eight years another time, when they gave me a container almost impossible to open. The people that work there are toxic , difficult and dangerously thin skinned. Every interaction is stressful and they grab money in every way possible. I found the people across the street to be a thousand times nicer, cheaper, and actually helpful instead of scary. Dont use this place, especially if you are a woman.
