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February 2024 by Angel Enriquez
Best place to get car parts! Very friendly and clean
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January 2024 by Lillian Yu
It def feels like the manager Angel lied to get me to come into the store and would not even apologize when confronted.My car battery was completely dead and I wanted to find a place that would do complimentary battery installation on the spot. I called around and chose this AutoZone location (even though it wasn't the most convenient) because Angel (supposedly looked up my car model and) told me her team can do free battery installation in the afternoon when they are fully staffed provided I buy the battery from them.I arrived at the agreed upon time only to find her out on break and the staffs insisted they could not do the battery installation for my car even though it's a common Japanese car. They then said my options were to 1) go somewhere else or 2) buy the battery from them and go to the tire shop next door (and pay extra) to do the installation. With a car that required a starter kit to start each time and waste time pressing into rush hour I felt trapped to do 2). I then found out the tire shop next door doesn't actually do battery replacement and spent the next 30 mins calling around shops near by that do.In the meanwhile Angel came back from her break. I told her I would've appreciated her letting me know if her team wouldn't be able to install the battery for me when I called in she shook it off and said "we never know if we can actually do it until we see your car" - her staff never saw my car - he looked up my car model and told me he can't do it, which is what she supposed should've done when I called in.I ended up paying a lot more to get the battery installed, wasted a lot of time coming to this location and feel completely scammed. Very disappointed in this AutoZone.
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January 2024 by YC Z
The lady at the register has a very very bad attitude. She was very impatient when I asked her a few questions about the battery model and insulted me. I will never go to that store again.
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January 2024 by User A
that lady at the register really has issues with the computers and autozone online purchases please explain her how it works or let her go, I am not the first who had issues with her unprofessional attitude, never experienced anything like that at any other store, just ridiculous.
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December 2023 by Vergilius Tjondro
Recently purchased car battery guess what my Battery light turned on; I know is not the alternator so what?
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November 2023 by MAX Max
Well, i guess it is a common practice in this shop. Lady at the desk didn’t liked that i asked about the battery showing it on my phone (auto-zone app). Instead of looking at the model name or number, she probably felt her leverage and said - we don’t have it. Beautiful lie. Just went and took it from the shelf myself. Funny, how she immediately disappeared, so i would not make a comment about it. I was in a hurry and great need for the battery. Very reliable. Great people, great attitude.
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October 2023 by Adelina Lopez Bejar
You guys need to do something about the old man working there! Horrible customer service I seen a part I need for my car in stock there and he dismissed me and automatically said they don’t have it without even looking in the computer or checking the back! He just told me to go look in San Carlos or Monterey st. Old bald man with glasses.
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October 2023 by Angi Tamalatzi
Dominic was amazing and helped me with my oil and explained the process of putting oil in my car
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October 2023 by Andrew Bennett
If they don't have it, they will order it. Wait times might be long depending on the customer ahead and their project.
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October 2023 by Lori Gomes
When my car broke down, I didn’t know what to do. Jerome went above and beyond to help me with my particular need. Well run store!
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October 2023 by Kim Rowden
They have all you'll need in terms of the basics. Helpful too.
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July 2023 by Akarsh Simha
The people who work here don’t understand customer service. Won’t come back to this store, especially when I have O’Reilly a lot closer.
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July 2023 by Lisa Duerre
Thank you Willie for helping us figure out our issue. Your kindness and help was much appreciated.
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July 2023 by Sam K
The place is alright and staff are very friendly and helpful. Great for last minute needed to buy parts for your car. The price can be cheaper online or at Amazon so make sure to compare.
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July 2023 by Xiang Yin
Terrible attitude and service. I did two returns here - for one they got the refund amount wrong. The other one was for a paint scratch fix, which when I bought it the staff said “return it if the color doesn’t match”. But when i come back for the return, the stuff in the store refused it in a very bad attitude with no explanation