-
December 2023 by Jack Song
Summary: the one Avis location that gives cars in worst conditions to customers is also the one that likes to charge cleaning fees the most.—-Rude staff. The two Indian gentlemen working there seem to really hate dogs - we deep cleaned the vehicle but these two seem determined to hit us with a cleaning charge. After failing to identify any pet hair in the car upon the return, one of them stuck their head in the cabin and told me to my face “it smells like a pig in here”. Haha wow… aside from it simply not being true… how do you tell a customer that… I asked the manager to smell the car too and tell us if it smells “like a pig” and of course he started playing dodgeball. We travelled with our pets in Avis cars for over a year now and this is a first, and of course this happened at a location that gave us a car with damaged exterior. Unbelievable.
-
December 2023 by Lijian Wang
Moral of the story: always check your credit card charges.Or even better, always make sure the rental agreement stays consistent with the vehicle status (especially fuel and mileage) at the time of pickup to avoid wasting time later.Rented with this location once. They gave me the car with an empty tank but showed 'full' on rental agreement. Charged me for fuel when I return the vehicle at a slightly higher fuel level. Very interesting tactic. I wonder where that money would go if I didn't call for a refund two days later.But the Avis customer support is kind/smart enough to keep track of the fuel level digitally and gave me a refund.Hmmm... very interesting
-
November 2023 by Dave Rowell
I really like this car rental location. They are frequently the lowest price and the people working there have excellent customer service skills. I've had hundreds of car rental experiences, and I haven't seen many places better than this location.When I created an additional rental to extend my current rental, I was thankfully surprised by a call from Umesh from this Avis location who called to tell me that I did NOT need to drive there to sign any paperwork which saved me time and made my day!I also like that there is typically no wait time there, and they have a great selection of vehicles.
-
November 2023 by Biranjan Kumar Sah
Very good customer service and offers brand new car and upgrades, I like this location to rent a car everytime
-
November 2023 by Jason
This is my 5th time renting here and I’m always getting the best service.
-
October 2023 by Vaibhav Yalla
Umesh and yash helped me whenever I need a car,I always get free upgrades as manager special whenever they have. Cars are very cleaned and it’s very convenient to pickup with out waiting.Thanks yash and Umesh. See you next time.
-
October 2023 by Akhil Subhedar
Didn’t have a car for me even though I had a reservation. Terrible.
-
September 2023 by Julia Guerrero Viu
Management of long-term (>30 days) rentals is a complete disaster. Do rent for shorter periods to avoid losing your time, effort and money
-
August 2023 by Adam Khan
Great service and friendly staff.
-
August 2023 by Tiantian Xia
This location likes to charge extra cleaning feee. I rented two cars from Avis for the same amount of time and returned the car in the same condition(with some dirt bringing to the vehicle from shoes). This location charged me $250 extra cleaning fee. I called the customer service, and they can’t even show me the proof that they paid $250 for cleaning. I don’t believe any car cleaning service provider charges that much money for cleaning dirt on the ground.
-
July 2023 by yasaswi mandava
i was rented last week, car was very cleaned and service was fast ,every time i go there i was able to pick a car in less than 5 mins , no long waits , that saves lot of time. best rental place.
-
July 2023 by priya
Amazing location ? very thankful to Umesh, gave my family a free upgrade making our weekend getaway so much easier!
-
July 2023 by umesh pudasaini
Rental experience is just amazing.