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July 2023 by John Henderson
I had a very untimely flat tire (BMW) on my way to the airport. I’m so lucky I found this place. Amazingly quick turnaround; Wade had my car completely repaired over the weekend despite short notice and requiring a lengthy repair (an unrelated safety issue was discovered and also repaired in addition to the flat tire).Extremely professional and honest mechanic. Highly recommended.
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May 2023 by Victor Radeff
I brought my 2018 BMW X5 in to have the Airbag system reset. All I can say is that Wade is not only a very experienced mechanical engineer but also an incredibly inspirational person.While the Airbag reset was very simple and Wade reset it completely, the time spent with Wade while the system was being reset was absolutely incredible! Wade has so much insight into every part of life that I was astounded by our conversation. I look forward to seeing him again soon.Besides being so inspiring, Wade reduced the price of the reset by 60%!! Thank you Wade!Service: Electrical
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May 2023 by wh z
I found myself in a tough spot on my first day of work in San Jose, suspecting an oil leak in my recently purchased used Audi. It was late, and finding an open auto repair shop was a challenge.Fortunately, Wade was there to help. Within minutes, he assured me that the issue was nothing more than AC condensation. Not only did he refuse payment for his quick diagnosis, but he also took the extra step to top off my coolant & antifreeze.Wade's knowledge, kindness, and generosity turned a potentially stressful evening into a sigh of relief, saving me from an unnecessary and costly car check. If anyone needs auto assistance in San Jose, I wholeheartedly recommend seeking out Wade. His outstanding service won't disappoint!Service: Vehicle Inspection
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May 2023 by Derrick Lee
Wade is nothing short of a lifesaver. I towed my vehicle to his shop without any advanced notice, even though he was very swamped he accepted my car. My M6 was very challenging and he was able to diagnosis the issue and saved me money in the process. Wade has a wealth of knowledge, I would not trust my vehicle anywhere but at Master Automotive.
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April 2023 by David Villarreal
I recently purchased a used 2011 Porsche Panamera with 100,000 miles and didn't have a full history of the car. Fortunately, I stumbled upon Wade's family-owned business and was amazed by the level of hospitality and service I received. Wade worked with me to maintain only the major things that needed to be done, and his prices were more than reasonable. I appreciated his attention to detail and the way he made me feel like a valued customer. Even after I noticed a small leak, Wade fixed it for me on the spot free of charge. I highly recommend this business to anyone looking for quality service and fair prices.Services: Tires
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March 2023 by L F
I was very nervous about getting my Porsche worked on- I’ve only ever taken it to the dealership but it needed some body work so I was looking for the best of the best! From the moment Wade answered the phone I knew his shop was perfect. He was polite, thorough and highly accommodating- answering all my questions, taking time to explain the repair process and putting my mind at ease. I had him do the body work and some maintenance (oil change and brakes) the car needed and I am incredibly impressed! You would never know the car had been scratched- it’s as good as new (or better)! Additionally, during my last brake servicing at the dealership I was told the squeaking sound in brakes is normal on Porsches as they were not able to resolve it. Wade has completely fixed the brakes - they are silent as they should be! Thank you to Wade and his team- you are incredible- I will be back for all my Porsche services!!Services: General repairs & maintenance
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February 2023 by Joseph Campos
Originally I scheduled to have my 2015 328i bmw have tuneup in which they offered an honest price including a hefty discount to that price. Wade was very informative on the process and took the time to teach me about common issue’s with my model of car and what to do is certain issue’s arise. He prides himself in giving people quality work and uses original parts for your vehicle. He explained his past experiences using supposedly improved aftermarket parts and how they would either not fit or would not tighten. Wade completed the tuneup by the following day when I arrived to pick up car he talked to me about a broken direct ignition coil he found when changing the spark plugs. Wade took it upon himself to purchase a new coil and replacing free of charge. My experience with Master Mechanics has not only been great but was informative on the process of work that was done. This shop has a new lifelong customer and a new friend.Service: General repairs & maintenance
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January 2023 by Ram Kunda
I am very happy with services provided by Master Automotive for my 2020 Porsche Macan and highly recommend them. The mechanic Waid is easy to communicate with and a great resource for anything related to automobiles.
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December 2022 by Nicholas Wright
I found this business as Master Automotive on Google, and they definitely lived up to their high rating.I asked for a pre-purchase inspection of my car, and help with the related repairs. The inspection was thorough, communication was prompt and clear, and I appreciated their work. Wade and Esma were friendly and helpful, and they even provided a loan car when the replacement parts were delayed. Will definitely visit again.Services: Vehicle Inspection
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November 2022 by ask Kam
Great Service!After they replaced Water pump and thermostat my 2014 Audi runs like new now.Thank you master automotiveHighly recommend this business!Service: General repairs & maintenance
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September 2022 by sudip nag
Extremely high priced. Wade replaced my coolant plumbing. Car broke down in a different part of system within 30 miles of repair. Got the rest of it fixed by another mechanic. Wade takes 2X higher charge and Wade will take weeks to fix - the other mechanic fixed problems in 2 days.Services: Auto water leak repair
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June 2022 by Dania Takkesh
As someone who's pretty ignorant when it comes to cars, I often feel very anxious getting work done on my car. That being said, my experience with Wade was one of the best customer service experiences I have ever had. Wade is an expert in German cars and he provides amazing service. He really cares for his customers and takes care of your car like it’s his own. His wife is also so helpful, kind and always ready to help and accommodate the customer needs. They’ll greet you with a smile and take care of you until the very end. They are constantly communicating with you about the latest updates on the car repair. They also take care of talking to insurance company and figuring out logistics with them on your behalf. When I read the reviews, I thought it was too good to be true but it really is that good! Trust them with your car- you won’t regret it!Services: General repairs & maintenance
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February 2022 by Andrew Origel
Waid and Esma are some of the most genuine people on Earth. Working day and night to fix my BMW. I cannot thank them enough for repairing the vehicle. Seriously, if anyone needs their cars worked on, this is the place to go! Thank you, guys!Services: Engine repair
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November 2021 by al c
Brought my 987.2 Cayman S to Wade for some suspension work. The guy really knows his stuff and does solid work. He, his wife and crew work hard and do what they can to help out the customer. Wade got me out of tough spot and I couldn't be happier with the work he did for me. I don't trust many shops but I'd be happy to bring anything on my German autos to him. Highly recommend!
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August 2021 by Caitlyn Krukau
Excellent service! My Mercedes had an error message saying that all of my back lights had burnt out. They were able to have me come right in and investigate. It was simply burnt bulbs, but they did say, should the error return, that it could be the circuit board and they could order the part and replace it ASAP. I am very happy with the very friendly crew!Service: General repairs & maintenance
