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December 2025 by jeffrey davis
Awesome!
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November 2025 by Hisham Dewan
Caliber Collision did a fantastic job of repairing and replacing rear bumper of my car. The entire process starting from setting up an appointment, dropping off, inspection, working with insurance, repair, and pickup went extremely smoothly. Service advisors John and Jamaal were fantastic to interact with on the progress and pick up. The repairs and workmanship made the car good as new. They even advised me on issues unrelated to the specific repair job. Overall extremely happy with the entire process. Would recommend anyone looking for quality repair job.
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November 2025 by N Z
Tesla repair. Smooth and quick process, repair was completed as promised date. Responsive customer service!
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October 2025 by dean wang
reading so many positive review makes me believing that mine will be taken care. So far, after 1.5 days, no response even repeatedly text/email/call, no responses.
Update: finally got the call from the manager. Seemed that the guy handles did the assessment without complete the paper work, did to order or inquire the after market parts needed before taking a sick day. At least the manager is giving an estimate repairing schedule.
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October 2025 by Benjamin Gamboa
They do such an amazing job. Very nice work and great communication. Roxana solis and her team are very good people to work with. I would definitely recommend them.
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October 2025 by Josh Quiring
Rena was excellent! The customer service and quality of repair is top notch. Rena went above and beyond to provide the best repair options possible and the entire process from insurance to rental was easy!
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October 2025 by Vikram Rao
Took my new brand new Tesla in for slight damage and Rena was absolutely fantastic and took great care of me! Highly recommend this location and Rena as your service advisor!!
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October 2025 by Ani Rekulapalli
Great customer service. Very friendly staff and shout out to Jamaal for his customer service and keeping me informed through-out the repair process.
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October 2025 by Beth Injasoulian
The use of technology to improve communication communications has been extraordinary!
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September 2025 by Kanaka Tayi
Very professional service. Best body shop I have ever worked with. Great communication through out the way.
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August 2025 by Maria Serna
I Was There Last Friday I Drop off my Car so I could get a estimate of my damages I was greeted very nicely staff attentive and caring about my situation they walk me thru all the paperwork and any questions I had !!! I would recommend them 100% it’s very hard now days to find a shop that cares and goes above and beyond for your car and re-assure you it will be done in a timely manner thank you Caliber !!!! Keep Being Awsome!’No Wonder They have 4.7 Ratings !!!!
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August 2025 by Oscar Rodas
Took in my truck after I had a head on collision and the process was quick and easy. Erick Angel helped me out with what needed to be repaired and informed me with how long it would take. Through out the whole process he kept me in the loop and always answered any questions I had. Everything went by smoothly with no problems and now my truck looks new again. He even helped fix the paint on the side of my truck bed from a previous accident I had that another Caliber Collision repaired. He noticed paint was off and not shining like the rest of the truck. Since it was done at caliber he was able to redo the paint and make it shine like it should have with their lifetime limited warranty. He went above and beyond. Awesome service. Don’t hope or plan on getting into another accident or have damages to my truck but if it happens I know where to go.
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August 2025 by Gopala Donnelly
They are very good at customer service and very communicative. The amenities in the waiting room are an awesome plus. Love these people.
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July 2025 by Joyce Wang
John provided excellent support
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July 2025 by traxiii
Had an issue that didn't show up until a couple weeks after I got my truck back. I had an intermittent rear tail light, brake light and cross traffic sensor. Turned out to be a bad wiring harness, and John Runion at the De La Cruz office took care of getting it working correctly in a timely manor. Very happy with John and Caliber.
