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May 2023 by Shauna Lacoste
Cute stuff and helpful staff!
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December 2022 by J J
Good place to shop for your little ones. Check offers and go.
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November 2022 by Chetan Suresh
Perfect spot to buy baby clothing as gifts! Found a good collection of clothing clearly marked based on age and size. This was extremely useful for a brand new uncle ? they also had good sales discounts going on and I felt it was extremely good value! They also offer separate receipts if it's a gift.
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October 2022 by Debbie D.
Rude rude rude! I went in to ask if they were doing any hiring. They said yes, and called over their general manager. The general manager looked me up and down and made up her mind right then and there. She told me they were hiring for a part time position, but that I would need to have 100% open availability, I told her that I could work Monday through Friday till three or 4 o'clock and I tried to tell her that I was open 100% on the weekend but she didn't even let me finish. The general manager kept saying "No No No. I will not have my girls work around your schedule." I told her that in about a month I could open my availability. Again No No No! She was quick to let me know that she was the general manager, and that she ran that store and the store at Westgate. I did let her know that I had store manager experience and once again, she shut me down let me know that there was no store manager in that store and that there would not be a store manager in that store. She looked at her sales associate and shook her head as if I had done something wrong. I am a customer in that store or should I say was a customer in that store?
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October 2022 by Mariella Cantando
Good choices of kids clothing. Helpful sales people
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February 2022 by BT
Went there to exchange baby chlothes. It was wonderful experiance, great customer service.
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January 2022 by Patti Diamond
I needed a baby gift and am visiting from out of the area. I just ask Google to steer me to where baby clothes are sold near me...and up came Carter's! It was really close by (and had lots of other locations as well) so headed there today to pick out a gift. Carter's name recognition was the reason I went. If they could just stay little until their Carter's wear out....I remember that ad slogan when my adult children were babies!!! I couldn't believe the sales going on and was able to select 6 outfits for the price I would have spent on 2!! Great name, great value and close by...perfect experience!!!
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January 2022 by Noviyanti
I really like this Carter's store. The people working there are nice and it's pretty well stocked
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October 2021 by Katrina Fang Xia
Terrible customer service. No greetings and very rude attitude. There was a tall, black hair woman with an eye glasses and a short, curvy black hair woman working(aka chatting) there. Ordered something to pick up in store. I went there around noon and they just threw a huge box to you (the box didn’t even half full) and won’t even help you open it when I said I want to make a return. I asked for a scissor, they said they “don’t have any”. What a joke! I had to peel the tape off using my nails and they wouldn’t even let me put the box on the counter! They insisted I have to take the empty box with me. What if I didn’t pick it up? Didn’t they have to open it and put aside the box anyway?? I feel so humiliated. I guess I shouldn’t expect any kind of customer service or respect when I brought something on sale at Carter’s. Absolutely the worst customer service I’ve ever experienced. The two women definitely didn’t even want to work here. They were having this bad attitude the whole time, even with other customers. A company doesn’t value customer servixe doesn’t deserve my business. I will not shop at Carter’s any more.
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June 2021 by Isacelia JB
For some reason navigation showed this on the other side of the street- it's right next to Target, fyi! Great sales, 50% off, got my daughter new shoes for preschool!
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March 2021 by sierra Petersen
The staff are helpful.
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March 2021 by romil garg
Nice collection!
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February 2021 by AMEY RANGNEKAR
Bad experience with online and store pick up too. They haunt you with emails to buy, when you purchase online it takes 7-9 days just to pick up in store. Other companies deliver it your home in that time frame and price. Target is best with 2hr pick up time. No curbside, waited for 15mins then went inside myself.
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January 2021 by Katrina Xia
Terrible customer service. No greetings and very rude attitude. There was a tall, black hair woman with an eye glasses and a short, curvy black hair woman working(aka chatting) there. Ordered something to pick up in store. I went there around noon and they just threw a huge box to you (the box didn’t even half full) and won’t even help you open it when I said I want to make a return. I asked for a scissor, they said they “don’t have any”. What a joke! I had to peel the tape off using my nails and they wouldn’t even let me put the box on the counter! They insisted I have to take the empty box with me. What if I didn’t pick it up? Didn’t they have to open it and put aside the box anyway?? I feel so humiliated. I guess I shouldn’t expect any kind of customer service or respect when I brought something on sale at Carter’s. Absolutely the worst customer service I’ve ever experienced. The two women definitely didn’t even want to work here. They were having this bad attitude the whole time, even with other customers. A company doesn’t value customer servixe doesn’t deserve my business. I will not shop at Carter’s any more.
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January 2021 by Adam Gilchrist
Extremely bad and unhelpful customer service. I tried to return something I bought online in store, hoping for some of that “hassle free returns” they promised on their receipt, and guess what, apparently they need the tags for a return. They said at first that they can’t resell items without a tag, which is why they wanted it. Nowhere does it say anything on the return policy about requiring tags. I called them out on it and the girl called the manager. What does the manager now say about the policy? Due to Covid, requiring tags are the “new policy.” What do tags have to do with Covid??? And why was it not updated? When I asked her that, all I got was more rudeness. I guess someone wasn’t feeling very helpful or appreciative of our business. I had planned to return the shoes and buy some more stuff in store, but who would want to do that after that treatment. Hope the rest of your day goes well, lady!
