November 2022 by Esmeralda G.
My fiancé and I applied for an auto loan. It was my first time dealing with CEFCU. I had one of the best experience with CEFCU. Nick Aguila the branch assistant manager took over the loan. He made the process smooth and quick. He funded my loan with the help of Masha in two days. I was amazed on how professional he is. His customer service was excellent. He went above and beyond. At first I was told that they couldn't give us the auto loan because we were dealing with a third party. When Nick took over he was able to fund the loan and walked me through all the steps to make the progress easy for me. I highly recommend this credit union and make sure you ask for Nick. He will provide the best customer service you will ever get. Thank you Nick!