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January 2024 by Jimmy Lau
Long wait. No one cares. Avoid at all cost.
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January 2024 by gabeincal
Perfect location but unhelpful people. Every time I come here I have to wait and wait. Doesn’t happen at other Chase branches.
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November 2023 by Seungjun Nah
It was really difficult for me to understand what one of the banker was speaking. His service was mostly passive and I felt like I was on my own. I would probably go to another branch next time.
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October 2023 by Mohammad Mozaffari
Unfortunately, very poor customer service. Bankers provide misleading information and they are not helpful at all. My experience with other Chase branches was really good though.
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August 2023 by Tim R.
I've been a Chase customer for 10+ years. I'm trying to roll over an IRA account and they literally will not do it. So I went to this branch with my paperwork in hand to do it in person. I was told I'd have to wait for a banker. Spent the next few minutes be interviewed by the greeter with questions the banker should've been asking me. Instead, this "banker" was strolling around the back doing paperwork, instead of focusing on the customer in front of him. The good part is, this experienced inspired me to check out other banking rates, and there's so much better out there. I'm looking forward to pulling my $$ out of this joke of an institution.
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August 2023 by Andrew Chuprikov
Completely incompetent and not customer oriented bank office.Cannot help in any simple questions. Don’t recommend at all
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April 2023 by Rudra Basu
Incredibly rude and disrespectful staff. Not helpful at all.
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February 2023 by Manal Akhtar
Horrible service ! I’d give it no stars if I had the option. Completely incompetent , didn’t know what they were doing, completely rushed me, and worse opened my account to later close it and didn’t even notify me ! And told me my money is “coming in the mail” beyond frustrated with this whole process
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November 2022 by Prashanth Narayanan
One of the worst experiences I had in a Chase bank. The lady who was supposed to "help" us gather information about opening a new joint account was as arrogant and condescending as she could be and barely provided any information that was of use to us. If you want a more helpful and welcoming experience at a Chase Bank, definitely avoid this one.
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October 2022 by H H
I'm so glad that I had Anita Mann as my banker. The experience of opening account at Chase was joyful because of her. She's professional, smart, and super nice. I would recommend Anita and Chase to all my friends.
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October 2022 by Rohit
I had a really nice experience with Seihar huy that helped me open my bank account as an International student. We had really nice conversations and would highly recommend visiting this branch if u wanna open a bank account.
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June 2022 by Brandon L.
Clean location and friendly service. This is the closest branch to my home and I have no issues coming here!
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May 2022 by Nick C.
Stood in the lobby for 15 minutes until the teller finally came to the front. Tried to cash a check, was told it was to large to cash without having an account despite the online policy stating there was no limit. Offered to open an account, was told i would have to come back the next day. 3 staff members literally sitting around doing nothing. Why anyone would bank here I'll never know. Horrid customer service, just awful.
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April 2022 by Matthew T.
I went at 4pm without an appointment, looking to take advantage of the in branch CC application offers. Was immediately helped with and was able to get squeezed in. Credit card was approved and on my Apple wallet in 20 minutes!
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March 2022 by Shannon Zhang
I'm so glad that I had Anita Mann as my banker. The experience of opening account at Chase was joyful because of her. She's professional, smart, and super nice. I would recommend Anita and Chase to all my friends.
