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November 2022 by Stacey S.
This store doesn't honor coupons that are eligible for in-store & online purchases (40% off coupon). The worker claimed the item I tried to purchase was ineligible. I was able to purchase it online using the coupon successfully. Glad I went in to try shoes in but this store seems more concerned about it's profit margin rather than customer service.
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November 2022 by Wenjia Fang
Shoes are comfortable, reasonably priced.. service is good as the staff was very attentive.
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January 2022 by Viv C.
Not open at 11 am. Lights off and nobody inside. I left work to come to this store for a pair of shoes.
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October 2021 by Ray Valdovinos
I had order month in half ago for pair shoes and was told that I was going get them in a week and never receive them .and I called two weeks ago was told they where on there way and order was back up .now they told me that order was receive .when it never got to my address. Bad service was not able get a refund.
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September 2021 by Cris S.
SCAMMERS..Manager girl is stupid. They helped my husband order his slippers online. It came in the mail without the box but when we needed to return it the manager said that it has to come with original box and packaging. And she kept saying that our situation is unique that it came without the box and just a plastic bag but she can't give us an exception. How stupid that policy is. It didn't mention in anywhere that it has to be returned with original plastc!!!whats the point.of having a manager when they can't decide for the store!!!? She kept on saying that her hands are tied and has to follow policy!! Seriously, you are a useless manager, whoever is the manager on 9.12.2021. They want your money but if there's an issue in returning items they cannot help you!!AVOID THIS STORE! AVOID THIS STORE!! You need costumer service or YOUR STORE HAS TO.CLOSE DOWN!Scammers!
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July 2021 by Yuhao Wang
Worst experience. Irresponsible stuff. Ordered shoe for me online and didn’t provide shipping info or tracking. I didn’t get the shoe for two weeks. I called them and it turns out they input my address wrong to FedEx and cannot deliver.
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June 2021 by Peggy C.
I love to shop here and the customer service is great. It is my go-to shoe place and I've never been disappointed in my purchase. The merchandise is quality made they last a long time. My husband had a problem with one pair and they replaced it right away. With this store being in the mall works for me. I walk around shopping for awhile before and then go in to try on shoes. That way if my feet are a little swollen I can tell just how comfortable they will be.
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June 2021 by Diemthu Le
Good service.
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May 2021 by Justin R.
Will not do returns, they lie and say the machine is down so they don't end up in the negative for their daily sales. Ridiculous.
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March 2021 by Jeanne K.
Patrick was awesome! He was very attentive, and knowledgeable. He gave me great service. We found the perfect dress shoes right away and helped me stretch my tennis shoes for my wider feet. He and one of the other girls stayed after closing to give me excellent service!
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March 2021 by Jiayi Chen
Excellent customer service:) Elegant shoes. I have purchased 4 pairs of shoes from them so far. Worn from range of 0-4 years and all are in good condition and no damage. Even the pairs with heals are comfortable. (Only feel tired after walking for long but they did not cause many wounds or anything.) Clark is definitely a good brand considering the quality and price. Highly recommended!
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January 2021 by Mark HK
The staff work very hard to meet your needs. I've always found Clark's shoes to be very comfortable. The trick is to get them your exact size. Clarks shoes usually run a little bigger than other brands, but when you can try them on you'll find the size for you! They are more traditional in style, but we've always found them well made and comfortable
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December 2020 by Katrina Dean
Amazing 30% sale for people looking for comfortable shoes if you work on your feet all day.
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November 2020 by Wynn Taylor
I hope your shoes last longer than mine did.
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September 2020 by Martha M.
I was at the store this evening, both ladies working were great!Clarks has really improve their styles they are more trendy.Thanks for the great help.