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February 2024 by Bhasker Nallapothula
I discovered Allan @Computer Direct Wholesale, while looking for the best tech to fix my HP laptop issues. Twice, my laptop either failed entirely or the parts of it failed - first it was battery & power unit that failed and the second time it was from my own dropping it, a broken wifi part and display hinge coming loose. Each time I felt like giving it up for a new machine, and then deciding to give Allan @Computer Direct a call and run it by him. Allan first impressed me by meticulously assessing the issues and deciding if it's reparable or not, based on parts availability and rough cost estimates. Once we were past that, Allan promptly setup an appointment to pick up the unit and provided an approximate timeline when he could get to work on it. When he got to it, he would regularly update me with the state of the unit discussing & sending pictures of what he discovered the problem to be and what needs to be done to fix it. Based on parts costs & availability he would provide the final price and date of completion. Both times he delivered the finished work just as estimated. Highly impressed by the professional quality of work and efficiency. The repaired units work just like new, and thus he saved me from having to make expensive full replacements. I am very happy to have him in my sphere as a goto person for my high tech repair needs. Highly recommend anyone with such needs to give him a try and check for yourself.
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November 2023 by Paul Black
Purchased some items from this location and was very pleased. Excellent customer service and I would highly recommend. This is a great place to go. Staff is friendly and accommodating.
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January 2023 by nate meikel
I wish I could put negative 5 stars. I had this company create a web page for me. To start off, all verbiage was broken English on every page. The "contact us" was going to some unknown email address and not the company email. Same pic on multiple pages. The list goes on and on. Now supposedly we have been hacked and our website is down. They want me to pay $1000 dollars to repair and maintain the website. There is nothing to maintain. I have put all my faith in them and been let me down over and over. I feel that I have been taken advantage of. I don't want any one else to experience these same problems. Avoid this company at all costs!!!
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January 2023 by Nathan M
I wish I could put negative 5 stars. I had this company create a web page for me. To start off, all verbiage was broken English on every page. The \
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August 2022 by Ji Liu
Good service! Very cheap price including inspection and fix.
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August 2022 by Ji L.
Great service! Very cheap price including inspection and prompt fix. Quick turn around!
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September 2021 by KhaiDangVuGmail
I brought my laptop to Allen and he took one look and knew exactly what was wrong. He ordered the part and after it was delivered, the laptop was promptly repaired. Great service and price.
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August 2021 by masturr
Tried calling this store and responder was very rude.
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April 2021 by MINHAO XIA
Very professional and efficient. He fixed my desktop within 2 hours. Also he's kind and friendly. Worth to go.
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March 2021 by Tritium02000 ..
A great job at recovering data at a reasonable price. Had a removable hard drive storing family photos and recovered what was needed.
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January 2021 by Jason L
My laptop froze up and I was unable to use it further, not a good situation. Called Allen and he said to bring it by (this was on a Saturday). I dropped it off, thinking I would call him on Monday and get an ETA. To my surprise and amazement, he called me a few hours later and said it was all fixed ready to go. Very responsive and professional, and best part was he repaired it the same day (on a weekend). Very impressed, highly recommend.
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January 2021 by Tim Silva
I have a Mutoh RJ900X that I was having issues with. I could not find anyone that would help me fix it. No one works on Mutoh printers... I reached out to Allen and he offered to send his technician John to take a look at it and see if he could help me out. John came out to our shop , worked with Mutoh's tech support and was able to help me get my Mutoh fixed.I greatly appreciated Allen and John's willingness to help me with my printer issue, even thought they don't typically work on Mutoh printers. They were awesome to work with. I am sure I will be using and referring their services in the future. Thanks again!
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December 2020 by James T.
Allen, is very professional. Repair work on my printer was done quickly and on time. Very fair prices. Responses to phone calls in a prompt and friendly manner. Will even reach out to others in the profession for you if he is unable to solve your problem. highly recommend his services. Russ T.
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October 2020 by Jason L.
Had a pretty major issue with my laptop, as in "couldn't use it at all" until this issue got resolved. Tried the normal avenues of researching how to fix it on the web with no success. I called Computer Direct Wholesale, Allen said to bring it into the shop. This was on a Saturday morning. I left it with him thinking he would call me on Monday with an ETA. To my surprise and delight, he called me within a few hours and said "it's all fixed ready to go." Same day service, and on a WEEKEND. Allen, you're great.
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October 2020 by Dr. Robinson
I have experienced the service of Computer Direct Wholesale just recently and was totally please with the efficiency, good workmanship and courteous mannerism in how I was treated while having my Lap Top Computer repaired for broken USB Port, dysfunctional mouse not functioning properly and spyware deeply imbedded in the computer files. Computer Direct Wholesale was able to clean and repair my Lap top within one day and the computer runs like new and very happy and pleased. I would recommend Computer Direct Wholesale to anyone who have computer issues/problems and would like service from a season veteran and professional.Dr. V. RobinsonSanta Clara, Ca.
