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April 2023 by Yvonne Mosby
We have bought furniture for 3 homes over the years from Mark Thomas. Exceptional quality, options, customer experience, and Sales customer service. Ann McEvoy contributed furniture design knowledge for furniture for our home remodel. During Covid I sent her pictures of rooms. We discussed my husband and my general wants for furniture and mattresses. Anne provided pictures of furniture for us to choose from which we did. Exceptional experience without having to leave our home.
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February 2023 by Kathryn T.
We stopped in to check out couches and were looking for good quality as well as a firm fit due to a sore back issue. Carole helped us with all of their options through their extensive show room. We found the perfect leather couch a Bradington Young, when we sat down there was an immediate feeling of "ahhh" for the sore back, the couch was soft and stylish with controls to move it to several different positions. We needed two, they were able to send another one to us from their Santa Rosa store, they delivered them on time and we are loving them! And when we inquired about a rug to help tie in the colors with our existing decor, Sasha who has a section of rugs at the store, worked with Carole to select a gorgeous rug to complement the couches! They also handled a difficult carpet repair for us on a separate piece. We couldn't be happier!
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February 2023 by DRISSA. COULIBALY Drissa
From dealing with competent and experienced salespeople to receiving the delivered goods, my experience with Eastern Furniture has been positive. The handling of the goods was done with consideration for my house. When the time comes, I'll definitely look to Eastern for my purchases.
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September 2022 by Edwin Lin
Great experience! When I inquired about a BDI Corridor media console, Alex from the sales team helped me hold my order for a few weeks in order to save 15% from an upcoming sale. The delivery was actually earlier than the estimate and the media console looks fantastic. I’d highly recommend going with Mark Thomas!
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September 2022 by Alyse Patmont
We have been going to Mark Thomas homes for 25+ years! Their furniture is top notch and not to mention, service too!I’m absolutely in love with my new couch, swivel chairs and side table. Thank you!
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September 2022 by George D
If you're looking for quality furniture that will last, this is the place! We had a great experience with the no pressure staff, and found the perfect recliner for our needs!
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August 2022 by Chuck Wright
Our sofa is great but the service is sketchy. Delivery was a week late because they lost our sofa. One person said “I’m looking at it”. The same day someone else said “It will be in soon”.
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May 2022 by Esther Ramirez
Everyone was very friendly and made sure we were happy with purchase. My mistake was not making sure how far from the wall the couches had to be when reclining fully. My bad.
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April 2022 by Jan Emery
Our experience with Mark Thomas Home was positive from start to finish. We were fortunate to work with Carrie, who helped us achieve an end result beyond our dreams. She kept the process fun, stress free and always incorporated our taste. All aspects of working with Mark Thomas home left us completely satisfied!
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February 2022 by fay lovas
We purchased some furniture over the weekend and we received them a couple days later. I couldn't believe it. The delivery guys were friendly and showed up when they said they would. We love our furniture. Our whole experience was such a positive one, from walking into the store and meeting Carole to seeing all the different types of furniture. Very professional! Thank you so much. ?
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October 2021 by jackie funk
Ordered Stressless chairs and sofa. Lots of interesting pieces in store. Odd location but worth the peek.
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April 2021 by Linda Souva
I was redoing my entire master bedroom and bath. The salesperson was exceptional. Listened perfectly and made great recommendations. She even took extra steps when we talked about best flooring and paint for the furniture we purchased. I looked quite a few places for this furniture set, MarkThome Home was the best pricing anywhere (much better than online!)
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April 2021 by scott dolbec
Very nice furniture, Nice selection
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March 2021 by Bryan Meyer
Considering that I see reviews two years old of them having a "going out of business" sale, and yet I just received a "Private Invitation" to attend a "Private Invitation Sale", I am highly suspect of their actual situation. Sure, it's a good story, they bought a bunch of inventory before the pandemic, and now they need to offload it at incredible savings to the customer. But even their letter demonstrates deception. Savings from 30-78%, meaning that most of the things will only be marked down 30%. Also, why would the early sale have better prices than the desperate to get rid of stuff after the 4 day sale? I'm not questioning the quality of their inventory, since I haven't seen it. But the invitation itself is too salesy, and sounds like a used car salesperson trying to entice you to buy a car before it's gone.
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January 2021 by Eneru Montevedra
Probably the best salesperson I've ever worked with (and great interior designer too!). She was very patient in listening to our ideas/needs, showing us different options, and ultimately helping with the final decision for our sofa, recliner, and desk. We will definitely be repeat customers and a huge part of that is due to Sarina's service. Thanks again!
