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March 2024 by Braden Poirier
Rent anywhere else. Waited 1 hour with no lines. Didn't have a sedan and gave me an oversized vehicle for a drive test, despite reserving a sedan.
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March 2024 by Nasheed Yasin
Amazing professionalism shown. I had opted for and after hours return and I showed up close to 630 PM for the return. I was greeted by Nathan who was wrapping up for the day. He was cheerful and went out of his way to make it smooth for us. Big shout out to him. Maybe the single biggest reason I'd come back to rent from enterprise the next time I need a 4x4 for Lake Tahoe.
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February 2024 by Pamela Smith
Efficient and friendly. Special call out to Johnny and aaron
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February 2024 by Stephanie Roodhouse
Great experience at Enterprise Rent-A-Car Santa Clara. The customer experience is a level above competitors so you know you'll have an enjoyable experience walking in the door interacting with employees. I was also able to get a pick up from my auto body shop and dropped the rental back to the shop. Enterprise picked it up from there. A big shout out to Nathan the Manager, thank you!
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February 2024 by Veronica Sanchez
Always have a great experience with this Enterprise location. The staff is super friendly and helpful. I'm always provided great customer service, they get you in and out in a timely manner. Nate is the manger at this location he was awesome! along with Erin she was amazing. Thank you all for the great customer service and always making the experience nice and easy.
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February 2024 by atanas georgiev
Jonny and the other team members from Enterprise on De La Cruz Blvd in Santa Clara provided the best customer service I have experienced in years!!!! Energetic,enthusiastic always willing to do extra step to accommodate my needs with my rental! Awesome job guys! Thank you!!!!Atanas GSanta Clara CA
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February 2024 by Teresa Belong
Excellent customer service, very prompt and friendly. I will go here the next time I need a rental car.
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January 2024 by Nora Ismail
Eren was so nice here. She helped me I get my rental quickly and the return was a breeze. She was super genuine and explained everything to me. Every time I come here, they accommodate me. This is my favorite location. Nathan was super savvy and empathetic as well especially when I was returning the car. They both went above and beyond to help me.
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December 2023 by Katie Adams
Staff is pretty nice and professional, but this location is seriously understaffed, be prepared to wait over 30 min to pick up your vehicle
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December 2023 by Mike Morton
Very fast very helpful staff
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December 2023 by Jason Ware
Great job
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December 2023 by iman yazdansepas
I have rented a car from this establishment on three separate occasions. Each experience was outstanding, characterized by the welcoming and friendly staff, a diverse selection of brand new vehicles, including luxury options, all at the most competitive prices. I highly recommend this place for an exceptional car rental experience.
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December 2023 by Natasha H
De La Cruz Blvd Enterprise location confirmed an 11 am customer pick up. Forty minutes and 2 phone calls later, I learned that the driver pick up service had been canceled.
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November 2023 by Ryan Zelek
Great job Jaron, Sergio and the other gentlemen who helped me out!Thank you for the courtesy call and excellent customer service when I picked up and dropped off the rental car!
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November 2023 by Matthew Esmaeili
I recently rented a car from Enterprise Rent-A-Car, and I must say, my experience was nothing short of outstanding. From the moment I stepped into their office, the staff greeted me with warm smiles and a friendly demeanor that made me feel welcome.The rental process was swift and efficient - no tedious waiting or unnecessary paperwork. Enterprise's team made it clear that they value their customers' time, and they worked diligently to get me on the road as quickly as possible.But what truly set Enterprise apart was their incredible offer to provide a lift to my destination. Not only did they drive me to their office to pick up the car, but they also ensured I got back safely once I dropped off the vehicle. This level of customer service is rare and deserves to be applauded.I highly recommend Enterprise Rent-A-Car for anyone looking for a hassle-free car rental experience complemented by friendly staff and excellent customer care. They didn’t just provide a service; they delivered an experience that was both memorable and gratifying.
