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February 2024 by jim h.
STOP!!! If you're looking for a great place to rent a car? Please look no further!!! You have found the needle in the hay stack. The Diamond in the rough!!! When you arrive? Ask for Charles or Blake!!! These guys are the BEST!!! No hassle no bad nothing!!! They want ALL their customers 100% Satisfied!!! I'm so glad I found this Team!!! You will be as well!!! They are all great people here and with excellent prices!!! Enterprise? You hired just right!!! A VERY HAPPY Customer!!! Jim H.
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February 2024 by Sarah Zhou
The experience is super smooth, less than 15 mins for pick up. Isaiah is very friendly and helpful. It’s great that they provide drop off service.
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February 2024 by Gina A
This enterprise is the best they checked me in within 5 minutes was already on the road Rick and Charles are super great they accommodated everything even reimbursed me for my Uber returning on Saturday had no drivers available Megan checked me out super fast and so sweet will recommend rent here if you want hassle free fast great customer service ?
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February 2024 by Lenard Bettencourt
From my confirmation phone call where Megan reminded me to bring Insurance verification, to the pick up and rental check over to the return. Everyone had great customer service.
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February 2024 by Alan R.
I was having my car worked in stopped by and met one of the finest folks I have met Charles Barnes. Patient, professional and helpful. He shared the options I and o went for r a full sized black defender. Walked me through the process and got me on my way. When I came back he helped along with Mo(she is cool) Megan, Zack and yo top off Theresa. She drove me back him and she is incredible she was efficient and fun to talk to for me drive hone. This is the best car rental experience I had bar none . Corporate these folks are legit Charles again best ever
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January 2024 by Shooting Chuang
Blake and Charles are extremely friendly here. They try their best to assist me on my car rental. They also pick me up and drop me off to ease my mind on commute to rental. I don’t need to worry how to move between my place and here. I highly recommend renting a car here. They are best people I met while I am renting a car and taking care of reservation.
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January 2024 by Don Wong
Folks at Enterprise was very helpful. They pointed out that I can get a lower rate when the rental is for car repair.
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January 2024 by jose renteria
al service is very good
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January 2024 by John Kim
Good atmosphere!Everybody in the office is happy with what you doing.
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January 2024 by Amir Reza Alavi
I highly recommend this enterprise location. After living for more than a decade in San Jose, it was my first time renting a car at this place. My visit coincided with one of the year's peak periods, just before Christmas, and I arrived around lunchtime to pick up my reservation. Seeing a lengthy queue and just a single staff member at the counter initially made me brace for a long wait. However, Charles, the sole customer service representative present, was exceptionally efficient. He greeted each customer with a warm smile and assisted everyone promptly. His colleagues were equally adept, swiftly, and respectfully handling the cars for each customer, including those in a hurry. The return process was similarly smooth and professionally managed. Overall, it was a great experience!
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January 2024 by Maki Takahashi
Isaiah (Trainee) at the Santa Clara -Stevens Creek location was most helpful and took care of me/us as we checked in our rental minivan.
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January 2024 by chandima shamenda Donalled
Last minute cancelation ... Not helpful ...Sj airport location is best ... Helpful ...
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January 2024 by me
Had issues with my 2 first cars and was able to take both back in with no questions and exchange. Easy to modify the rental time and when I needed the car longer, I was able to keep it and they changed it to a weekly instead of daily rental with no extra fees. All the employees were friendly and willing to help and explain anything. I will be renting from them again!
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January 2024 by Gus
Excellent service, great experience
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January 2024 by Jorge F.
Charles and Matt are cool but Charles goes above and beyond on customer service he really want to make sure everyone feels like they are being heard and taken care of. Overall great experience with this enterprise location!