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June 2023 by James Cheung
This is my second visit to Han Kook Tires today. I usually don't spend time writing a second review to a business establishment but I'm compelled to do so for Han Kook Tires. Why? Because of their excellent customer service that they have provided to me for two consecutive visits.I found a nail in my rear tire today, and Owen (I think that is the name of the gentleman who helped me) quickly attended to me though he's busy enough. He explained that the nail punctured closed to the wall of the tire and may not be repairable. Having said that, he still gave it a try to repair and it was successful. All this is done within 20 minutes if not sooner. Not only he repaired my tire, he inspected the other 3 and gave me some suggestions to replace the front two worn tires as well, without making any sales pitch to purchase the tires from them. I am beyond happy and I can honestly say that, as long as I live in this area (which I have moved to 10 years ago), I will not go anywhere else for tire service except Han Kook Tires.Owen, you have done a fantastic job to impress a customer like me today. I'm not sure if you are the owner of this tire shop but if you are, your excellent service makes you stand out from the crowd. Thank you, thank you, and thank you!!!!!! 매우 감사합니다!
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June 2023 by N Ahn
For the past decade, I have been a loyal customer of this tire shop. Without fail, they have consistently offered us the most competitive prices when it comes to tire replacements. The convenience of scheduling appointments combined with their swift service has made our visits incredibly efficient. Such is my confidence in their integrity that I no longer feel the need to request a quote before heading to their establishment. With utmost enthusiasm, I wholeheartedly endorse this tire shop to anyone in search of exceptional service.
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June 2023 by Chad Salazar
I showed up once they were closing (5:02pm) and they were so helpful. My tire went flat on San Tomas expressway and they instantly helped me without question with changing my flat for my spare. They are amazing people and the staff are some of the best to can find. I would recommend anyone I know to them. I am going to bring all my business here and everyone should.
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June 2023 by Ruben Gonzalez
Noticed a screw in my tire… pulled into Han Kook tires, they had me patched up ready to go in maybe 10 minutes! Seemed like a good group of guys… I’d go for other services if I need them.
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June 2023 by Sejoon P.
Good fast service with no frillsGave a quick call before heading in, told me to come around 3:30, gave another call just to make sure, got the okay to come. Came for the tire rotation and wheel alignment -- in & out within 30 mins
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May 2023 by Aeri Kim
Super friendly and professional service.- update5/22/2023They discovered issues that other tire shops couldn't find, and thanks to their quick detection, I was able to save over $400. Not only the owner but all the staff members are friendly and professional. I highly, highly recommend this tire shop.
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May 2023 by Dae Kim
Took in a Honda Civic for set of new tires. The staff were friendly and helped me promptly. They mounted the tires in about 40 minutes. The place seems organized and the restroom was clean.
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May 2023 by Brian C.
I had a screw in my tire and they were able to take care of it in a really quick and effective manner. The price wasn't too shabby either. The customer service was really solid. Go here if you are ever in a tough tire situation. You will be taken care of.
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May 2023 by Dennis P.
Don't go here if you value your life. They let my car out of the shop with the wheel nuts loose. My wheels almost fell off the car on a highway.
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February 2023 by Cristian Escamilla
I have a 2020 Toyota Camry and it was making a weird noise every time I was coming to a stop, I brought it in to get it checked out and Jin helped me out. He had an idea what the problem might be and it turned out to be my wheel barring he was so much help and fixed it. Also he is a very honest and nice guy he was very busy but was able to fit me in the schedule and fix it within a couple days. I Will definitely be coming back if I have any other car problems in the future, this shop is honest reliable and does quality work.
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January 2023 by Tiffany C.
Hankook got the best prices hands down. It's no contest. They're also responsive and nice. They gave my son some Oreos when we went to pickup the car because they're just nice people. Highly recommend!
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January 2023 by Richard H.
Quick, easy and straight to the point experience! They were able to help me with a punctured tire I purchased back in 10/2020. Because I was existing customer they patched my tire for free! Jin was great, patched my tire and checked all the other tire pressures. Was in and out within 5 mins. Thank you again for the great service!
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November 2022 by Allen Tsai
Came in for a tire repair, and was done within 5 minutes! Super friendly, courteous, and professional. They even found and removed nails and staples in my other tires for no extra charge.
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November 2022 by Charlie Elliott
I had a slow leak that needed attention on my way to work. They handled it quickly and efficiently even though i was a walk-in with no appointment. Perfect service.
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October 2022 by Doug C.
$53X.XX for 4 tires for prius prime. They use the South Korean Hankook tire. Free road hazard protection against nails and flats. HT won the 2022 award for small business. He has to be doing something right. Worth the try. Maybe a little more than final out door price at Costco. Worth the tradeoff if I have a new place where I can get instant flat tire repair service. Owner said no receipt necessary for follow on service. He knows which tires are his. Most other tire shops wanted 700$. They were very busy, low chance of getting time from them if I needed a flat repaired for 20$. Some of the other quotes were rather creepy. One would ask where I worked etc.. Lots of high pressure sales tactics from other vendors. The high volume retailers like Costco were too busy selling tires installs to worry about fixing flat tires. The larger chain independents have high pressure commissioned sales tactics. They lie trying to upsell brake jobs or tire insurance. Many corporate run auto service dealerships are run on increasing monthly sales targets and use incentives to grow revenue. Tires are the easiest to upsell because of the more than 500$ ASP per transaction. Have to be extra careful. Prices cheaper than Costco if you don't include the rebates. Typical costco 4 tire rebate is 150$. Don't know what the final out door costco price is after install, mounting, recycle fee, etc.. Probably higher than what is listed on the costco website. Needed a tire vendor who can fix flat tires and do regular oil changes. The increased construction activity means more road hazards and flat tires. Can't get Costco for flat repair and they don't do oil changes. Out in 30 minutes with 4 new tires. Free WIFI in the waiting room.
