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March 2024 by Eric F.
Under staffed always. Fastener inventory highly variable but typically most stores have poor inventory management and limited items much better at Lowe's and corner hardware stores like 'Do It Best' stores. Best handheld scanners in the business. Waste so much time finding a few items I dread going there.
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December 2023 by Ramona B.
I purchased my Christmas tree from this location. The staff were friendly and helpful giving me tips on how to choose a tree suitable for my place. They make sure the bottom of the tree trunk is fresh enough to absorb water. They also remove all of the tiny unwanted twigs close to the bottom branches. Once I chose the tree I went inside the store to pay for it and to get some other stuff I needed. The staff will not leave until they make do you have what you need.
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December 2023 by Samantha R.
I just called to get the price on a 7-8 ft Christmas tree and the man on the phone said "Uhhh I don't have that you have to come in and ask the men on the lot." Seriously? You can't just tell me how much the Christmas trees cost? Not going there!
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October 2023 by Jared S.
Waited 45 minutes for a roll of wire since they lock it all up. Talked to 3 workers who announced over the speaker that I was waiting in electrical for a roll of wire. No one ever came over! Waist of time, don't go here for your wire, no one comes to help
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October 2023 by Emily L.
Big parking lot Yay! Service nice and approachable YAY! Lol. We came in to get a money tree and look at other plants since we are deciding to give our green thumbs a try. Everyone was so helpful and nice. I'm a little bummed they don't have Apple Pay but no biggie. We walked away with quite a few new plant babies! Happy parents!
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September 2023 by Charles M.
Shouts out to Jorge from appliances and Sam from lighting. Helped me figure out a lighting situation and talked me into LED over fluorescent which I know will save a ton of money and won't need to be replaced nearly as often. Super helpful and nice. Had a couple laughs as well. I'm new to home renovations I appreciate all and any help! Thanks again guys
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July 2023 by anson o.
Horrible cust service both in store and by phone. Annoying policy regarding using store credit online. I had to make a trip to the store and place my online order with a employee who seemed to be put out by my doing so. I will never shop here again. Lowes is closer to my home and has more customer friendly policies!
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July 2023 by Rached Zantout
Twice, we were told that an associate 8s coming to help us but they did not show up. Ended up leaving without getting help.
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June 2023 by Teresa S.
I would give a -10 if it was possible. I purchased 2 bathroom vanities at Home Depot over 90 days ago. The contractor tried to install one of them but my pipes were in the wrong location. Tried returning them to Home Depot & the return was denied. The clerk stated value of return was over $100 are denieddue to increased volume of shoplifting. The manager told me to sell it on line. I am in the middle of a major home remodeling project. My return was $359. The store return policy is store credit up to $1,000.00. Product is new still in the box, not stolen (I have the receipt) but the store refused to give me store credit so I could purchase a bathroom vanity that would fit. Needless to say won't be purchasing anything at Home Depot thst is not immediately installed or over $100.00. Purchases at Home Depot should be done very cautiously since they don't follow their own return policies.
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June 2023 by Michelle C.
The garden department has been lacking for years. We've literally visited to find the plants drooping from dehydration (and they wouldn't even discount them). So we started buying all of our plants elsewhere. This year however, your store has a gardener. She has an accent (German, I think). She's amazingly helpful and knowledgeable. So we bought plants today for the first time in two years.
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March 2023 by Edgar A.
Horrible customer service. Everyone avoids doing their job. Do not recommend going if you need assistance with anything
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February 2023 by Anton S.
a very good store, there is always all the goods in stock, the employees are always helpful, I recommend this store to everyone, it is also very clean
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January 2023 by Phil T.
Makes it hard when the person working a department doesn't speak any English, and won't call somebody who does to answer a question. Today isn't the first time I couldn't get help. Lows is much better and cleaner store.
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January 2023 by Kevin L.
Lino is truly an outstanding employee. I purchased a large amount of wood that needed to be cut. Not only was he quick and efficient but he also provided excellent quality with his cuts. They were spot on accurate.If you ever need wood cut with perfect accuracy and amazing efficiency, Lino is your guy.
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December 2022 by Connie M.
Placed an order for a pump because online it said they had them in stock. The storm really caused some still water in my crawl space and I was looking for a way to pump it out. Despite their inventory online being inaccurate as I walked in they didn't have it for picking, the girl who helped me was looking into other locations who listed they had it, she called two others for me and sadly they didn't have it either. I really appreciate the effort the two ladies behind the counter did for me despite the tech being wrong.