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April 2024 by Bert Espinosa
My wife's 2005 Prius began to have problems which involved the hybrid battery. Faraj of Hybrid Experts gave me my replacement options with the pricing. I chose the replacement with OEM parts from Toyota and am more than pleased with the price and warranty. The replacement was done quickly and I am happy with the results. Thank you Faraj and your son
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March 2024 by Michael Lee
I recently went to my Lexus dealership and they told me I had to replace my head gasket. I was running around in the bay area trying to find a good price but also good quality as well and I was recommended to call Faraj at hybrid experts. I definitely made the right decision to come here to get my head gasket fixed. It was $2500 and one year warranty included. It gave me a peace of mind that I didn't have to spend $4000 like the dealership was asking for. Anyone with a hybrid car that needs their head gasket replaced, please call Faraj. He is very responsive and flexible.
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March 2024 by Jesse Borges
Faraj is a very fair and honest man that knows the Prius inside and out like no other. It is worth it for me to take my car over the hill to him because all other mechanics seem to be clueless. Everyone with any generation and within 100 miles is lucky to have him.
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March 2024 by Judith Bandermann
Faraj is super friendly and knowledgeable and attentive! He carefully explained all of my options to address the blown head gasket in my Prius, without pressure or confusion. We decided to replace the engine at a very reasonable cost and he had it done in one week! The car drives like a dream. Thank you!
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March 2024 by A L
The team at this shop is friendly, personable, and has the right tools and experience for complicated work on hybrids. Pricing is very reasonable and work is done quickly. Note that this is not the other hybrid shop right off of Lawrence Expressway.
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August 2023 by Sheetal G
Faraj replaced my 2007 Prius hybrid battery in 04/2022, still running good. This week got my dash combination meter repaired. Great job at a reasonable price.
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July 2023 by Gustavo Perdomo Fuguet
The quality of the repair work was impeccable. The technicians at Hybrid Experts displayed a meticulous attention to detail, ensuring that every aspect of my car was thoroughly inspected and repaired. They used top-notch equipment and genuine parts, instilling confidence in the longevity and reliability of their repairs.I highly recommend Hybrid Experts to anyone in need of hybrid car repairs. Their expertise, professionalism, and commitment to customer satisfaction are truly commendable. It is reassuring to know that there are workshops like Hybrid Experts that prioritize exceptional service and deliver exceptional results. I would not hesitate to entrust them with my hybrid car in the future.
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May 2023 by Chris Brown
This is the original Hybrid Experts. The back side of the shop is located on Calabazas Street in Santa Clara, however; the address is 3170 El Camino Real. Don't confuse it with the other hybrid shop closer to Lawrence Expressway. They are not the same. I needed a new hybrid battery for my 2013 Prius and Faraj and his team was the only Prius shop available to do the job on a Saturday. I was able to receive same day service! They purchased me a brand new battery from the Toyota dealer and had it installed in 4 hours. It was quick and easy. I was happy because I needed to get back to driving my ride share job. His team took care of me when nobody else could and for that I'm thankful. I give them 5 stars and two thumbs up! ??
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May 2023 by Cynthia Kawamura
I can't say thanks enough to Faraj and his amazing team of EZ and Ahmed for their professionalism, honesty, sincerity, and genuine care. If I could give more than 5 stars I would. Not only do they know everything there is to know about hybrids, they are also really good people.After paying for an incorrect diagnosis down the street at A1 Tires & Wheels which would have ended with me stranded off the I-5 in the middle of nowhere, I called Faraj for a second opinion. He told me to come right in for diagnostics free of charge. Although they were about to close for the day, Ahmed stayed after to help me, even forgoing his evening plans. He showed me the results as it was running which revealed that it was actually my engine that was the issue (not the transmission or brakes as A1 stated). They let me leave my car in their shop while I decided what I wanted to do with it, Faraj having offered to have my car fixed over the holiday weekend in time for me to drive back down south. Ahmed drove me home that day, and the next time I went to the shop to discuss selling my car instead, Faraj offered to help me sell it, and EZ seeing me walking on the street gave me a lift, as well. I really felt that I and my car was in good hands.Thank you Faraj, EZ, and Ahmed!
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April 2023 by Дарья Дорожкина
(Translated by Google) Many thanks to Farage and his team for the quick, professional help in a difficult situation. Answered 1000 of our questions and were very accommodating. In one day, without an appointment, we replaced the battery on a tayota prius 2008. Thank you, prosperity and success to your business.?(Original)Большое спасибо Фараджу и его команде за быструю, профессиональную помощь в трудной ситуации. Ответили на 1000 наших вопросов и были очень любезными. За один день, без предварительной записи, заменили батарею на tayota prius 2008. Спасибо, процветания и успехов Вашему бизнесу.?
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April 2023 by umair jadoon
It's very affordable and Quick services!Be aware of the shop down the street. They act like them but they are not, very sketchy. The real Hybrid Expert shop is at:3170 el camino realthe original locationAttaching a picture so everyone can make sure they go to the right place
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April 2023 by Nitin Shankar
Huge thanks to Faraj and his team for accommodating me at the last minute! I had gone to a dealer earlier in the day to install a catalytic converter shield. A few hours later, dealer called me to say they didn't have the right size tool to install the shield - really?!I managed to get a hold of Faraj, and he was able to schedule me same day! He showed me the process of installation, location of the shield, and was very friendly throughout the process.If I need anymore work done on my Prius, I will happily go back to Faraj and his team, and recommend anyone else to do the same!
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April 2023 by Jesus Martinez
(Translated by Google) Excellent service and knowledgeable technicians. Farash and his Son make a great team when it comes to fix hybrid cars. Very honest and hard workers. I highly recommend them and please when you contact them come to their shop. Don't go to any other place.I recommend them with high quality scores. Farash and his son are very professional when it comes to fixing carroa hybrids. Honest, fast and very hard-working. When contacted come to your workshop.(Original)Excellent service and knowledgeable technicians. Farash and his Son make a great team when it comes to fix hybrid cars. Very honest and hard workers. I highly recommend them and please when you contact them come to their shop. Don't go to any other place.Los recomiendo con altas puntuaciones de calidad. Farash y su hijo son muy profesionales al arreglar carroa hibridos. Honestos, rapidos y muy trabajadores. Cuando los contacten vengan a su taller.
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April 2023 by Tah V.
What sets these folks apart from most mechanics, is that they are super friendly, caring, human beings, with good communication skills. I've lived in San Francisco or Oakland, and took my 2007 Prius to every mechanic with significant Prius experience (4 shops). 2 of them have horrible customer service, and charged me for services I later realized I didn't need, 1 is great but way more expensive than any other shop around, and the final one is pretty great, but they don't let you speak directly to the mechanics *at all* and they are often booked weeks out. So, I saw these reviews, and decided it was worth driving over an hour each way. And I'm glad I did. They got me in in just a few days, we're efficient, competent, affordable, and had great communication.Seeing how they run their business first hand, I will not hesitate to make the trip again when I need service again.
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April 2023 by Mawada Ezubeik
Faraj and EZ have consistently cared and checked my vehicle over the years. They work in a timely and efficient manner! Best hybrid experts out there :)Services: Oil change
