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February 2024 by javier nolasco
Stop by for a last minute oil change, me and my three girls, manager came out to greet and was very professional and let me know he was short staff for the day, and if I didn't mind a short wait. I didn't just went next door to eat. Came out and only had to wait 12 min which was good timing. Thank you and your team! Be back soon.
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February 2024 by Picarro Facilities
The first question I left unanswered because I am only able to answer for this location.Maybe rephrase question and your data will be more accurate and usable.DeWayne is always very helpful, pleasant and accommodating.Regards,Facilities
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February 2024 by Denise Davey
Customer service was excellent! Let me know what they were doing every step of the way. Quick and reasonably priced!
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January 2024 by Fouad Shamss
Very good service!.
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January 2024 by Boiciuc Nicolae
I am going to that site for many year. I love how professional, honest and friendly the employees are. You never end paying for services that are not needed and on top of the oil change, the team is also doing a thorough overall check of the car.
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December 2023 by Alyssa A.
I absolutely love this location. Great service and community feel - every time I come in they remember me and my car. Dwayne and the team go above and beyond and provide excellent service and education about how to best take care of your car. For the price you can't beat the quality of service. Jiffy Lube is lucky to have this team
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December 2023 by Alisha H.
Probably one of the best jiffy lubes I have been to! Great customer service and clean. Wasn't too crazy busy when I went. Price is fair. Everything was done in reasonable time.
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November 2023 by Troy Mozzetti
Dwayne, the manager, and Carlos were extremely professional and helpful. It was my first visit to this location. I will definitely be back!Service: Oil change
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November 2023 by Ann Marie Gutierrez
Friendly fast and knowledgeable. Best location. I’ve gone to a few but will always drive back to this location.
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November 2023 by Annie W.
This is my second time at this location. I used to travel to the Campbell one for years so I am willing to go a little further for a team I like. I am again impressed by the service and efficiency of the team here. I just had my car inspected earlier this week for a recall at the dealership and had my alignment and new tires put on. I already knew my car didn't need anything extra except new wipers. They did not try to upsell me because I am a woman, which happens to me every time I bring my car in to get any service anywhere. Not here. They were so respectful and just overall great! Note: I came at opening on a Saturday and was done in less than 30 minutes. I have come when it was busy and still felt taken care of which warranted this second visit. Thank you to Carlos and Dwayne who were kind and professional! Thanks guys!
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October 2023 by Jordan Walker
I’ve been going to this location for the past couple years, and I’m always very happy with my experience. Dropped in today for my regular oil change, and as always was not disappointed. Short wait, speedy service, and genuinely awesome employees. Big thank you to Carlos and Dwayne for yet another great experience, you guys are awesome!Services: Air & cabin filter replacement
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October 2023 by Mohsin Riaz
The staff was soo soo nice i didn't believe it. ? loved all of them. The manager Dwayne, and Carlos. Super cool and friendly. My first time at a jiffy Blue. You guys definitely have a returning customer.
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October 2023 by Daniel D.
After the recent oil change, I returned to this shop twice to address a mysterious, tiny oil leak. On both occasions, the store manager, Dwayne, personally attended to me and guided me downstairs to inspect the underside of the car. Together, we determined that the oil leak was a result of a careless employee who may have spilled new engine oil outside the engine. Dwayne's service was marked by exceptional patience and professionalism. We engaged in a thorough discussion, exchanging opinions based on facts. After cleaning the affected area, he advised me to return in about a week if necessary. Furthermore, he assured me that anytime I had doubts or concerns, I could bring the vehicle back, and they would check it for me. This store is undoubtedly fortunate to have Dwayne as its store manager.
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October 2023 by 48 States
Dwayne and Santino are probably the fasssstest 2-man crew I have ever had the pleasure of doing business with.Dwayne met me at the door, greeted me with that huge engaging smile, repped himself, and JiffyLube, ?. Impressed!Santino fully explained the work to be performed as he wrote up the ticket, and as a team, they did that work.When back here again in SantaClara, my trust is secure that my truck will get this same quality service and I will be treated the same way, as a friend.Dwayne..Thank You!Was a pleasure meeting/talking with you!Bob
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September 2023 by Joseph L.
They charged $200 for a oil change on my 2011 Toyota Camry. They didn't tell me the price until after the work was done. They said "prices have gone up." I feel robbed and will never go back to Jiffy Lube again.
