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January 2023 by KYEUNG SUB YEOM
The quality of service is terrible.1. The warehouse is maintained poorly. That means your car will be in danger with all dust and abandoned parts.2. The technician is below than average.I brought my car three times for the same issue within a month3. No responsibility. They don’t care your car. So, be ware if there could be another damage while they are fixing.I don’t recommend that you bring your car to this place, they will give you another level of stress and the job never been done correctly. (At least my case)
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December 2022 by brian caw
Got rear ended on the freeway. Went to this shop through recommendation from a friend. Damaged parts were replaced and great paint job. The whole process from getting an estimate to getting my car back was pretty smooth and timely. Impeccable service and job done. Highly recommended.
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December 2022 by Young Choi
They are working really worst case.
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July 2022 by Pat B.
I am giving them 3 stars because of a lack of professionalism and the communication breakdown. I went in to fix a dent on the door due to a hit-and-run and also a couple of other dents that occurred previously. The original estimate was for fixing ALL dents. However, the final bill was more than 2x the original estimate, and some of the dents never got fixed. The person helping me (Sam) did not seem to remember our conversation and did not quite respond to why some of the other dents were not fixed. The bill was paid using my CC. Three months later, they realized that they had billed me less than the amount due. I had no idea about this. Anyway, Sam, Simon, and my insurance company called me and my wife several times notifying me of the issue. I was happy to give my CC number over the phone so they could charge me or pay it online, but they refused and insisted that I stop by. Considering that they close at 4 PM and are not open on weekends, it was quite a hassle to drive 40 miles to their shop to cover the payment. I do not believe they are dishonest or were trying to rip me off. I just think they need to adopt technology and make life easier for customers, communicate clearly, and not make billing mistakes.
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June 2022 by Kazandra M.
A tree fell onto my car and did more damage than appeared/I could wrap my head around. My hood, roof, windshield, roof rack and entire drivers side of my 17 Subaru Impreza took quite the hit. The one good thing my insurance did for me was grant me the opportunity to cross paths with K Auto Body. They were responsive & communicative from day one. Simon answered any questions I had and always kept me up to date. The team did incredibly- considering the delay on parts these days. Two months was honestly not as long as I thought it would take. I hope that this doesn't ever happen again but if it does, I know where to go! My car looks/is practically new!
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May 2022 by bbyfacebandit
Came for an estimate and basically told me to leave the shop if I wasn’t going in for business
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April 2022 by Jenny Lee
I highly recommend them! Sam and Fred kindly consulted and solved the problem sincerely. They're honest, efficient, and gave me a very good price. Thank you!Service: Electrical
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February 2022 by Seongdo Kim
I visited this body shop twice, the first time by my insurance agent's recommendation and the second time by my own. I asked to repair my Mercedes E class and Honda CR-V, and both were fixed like new vehicles and on time. Staffs are very kind, and the prices are pretty reasonable. As both of my experiences were great, I confidently recommend this body shop.Services: Body & Trim
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September 2020 by Vangala Goutham
Service was very good but be careful and negotiate with them after getting a estimate from your insurance.
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August 2020 by Valasi Asiata
I have experienced professional service and kindness throughout this process, Simon and Sam had showed great professional detail in repairing my car back to pristine condition after an accident which took out my whole front bumper. I was back on the road in no time....
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January 2020 by Doris S.
Great customer service and excellent work. We have our front and back bumper repaired including painting on one of the side door. Sammy provided the best quote since we are not claiming against our insurance. Even with some extra work, Sammy kept to his quotes and did not add extra cost. They did a great job with best price and I highly recommend K Auto Body!
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September 2019 by Sundeep K.
honest business. came here for a quote on a minor paint job so i could sell car, advised me against it instead of trying to make money off of me. will be visiting your shop again.
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December 2018 by Roneal Seth
Excellent workmanship, great customer service.
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October 2018 by Siddhi Krishnan
I went in here today to fix my front bumper after a minor incident at my garage. Dave was very courteous and honest and reasonable about the upfront cost based on what he saw and got my car fixed much earier than I expected. I was very happy with the service. Thank you.
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October 2018 by Raymond Yip
Very helpful, accurate and detailed work. Love the service. Took care of all the insurance interactions and helped get the rental to keep me going.