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November 2023 by Kaname Z.
Great customer service, we have been using their service for the last 10 years and it hass been a fantastic experience, I look forward to working with them for the next 10 years.
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November 2023 by Dean C.
WARNING! Do not get a mailbox from this location! I purchased a mailbox from PostAnnex for the first time earlier this year. I've used other mailbox services before but I recently moved and like the location of this PostAnnex in Santa Clara. I also pay for the digital scanning services, so that my mail can be scanned to me when it arrives. This is especially helpful for bills and other time sensitive documents. Unfortunately this is PostAnnex's failing. They neglect to scan mail when it comes in. This has happened nearly weekly in the last 7 months! It also means I've fallen behind on paying bills which has negatively affected my credit score and my relationship with business vendors I work with. Keep in mind this is a service I pay for! I will not be renewing my mailbox with PostAnnex next year, it simply isn't worth it. I suggest going to UPS or finding an online service that can be more reliable!
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October 2023 by Isobel P.
The staff here are always helpful and friendly! I have come to them with printing needs, notary needs, shipping needs, and packing needs, and they handle each request with professionalism and efficiency. They also have a lot of cute items for sale in the store, such as beautiful cards, games, toys and even kitchen supplies. It's family owned and operated, which is evident in the way they interact and engage with customers. I try to only go here unless I have to go through the post office for some reason or another. Very glad this place exists! P.S. Check in on Yelp to get 10% off notary services!
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September 2023 by Govind K.
Everyone here was so helpful! I went here for help with my passport renewal. There were so many things to do - color print outs, passport photos, notarizing and fedex drop off. This was a one stop shop. Special thanks to Margherita who stayed beyond closing time and helped me sort all the documents out. They have a lot of experience with these applications and made sure that everything was in order- something I really appreciated.
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August 2023 by Pramod Sripada
Really good experience dropping off FedEx packages here. The team also helped me with wrapping and packing a couple of packages. Very professional and helping.Andrew and Margarita were really helpful and provided a very pleasant customer experience
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August 2023 by Hiba Talat
From the moment I walked into this UPS location, I was met with exceptional service. The staff here truly embodies the ideal of customer-centric service. Their patience and dedication to ensuring each client's needs are met is commendable. Not once did I sense any frustration, even during peak hours, and I was pleasantly surprised to see that they allocate adequate time for each customer, making sure all questions and concerns are addressed. It's rare to find such dedication and professionalism these days. Kudos to the entire team for setting a high standard for service. Highly recommended!
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August 2023 by Barbara Gawaldo
What a fabulous place to do business with,Margherita and the whole Postalannex Team!I have done personal business with Postalannex since they open. This was my first time requesting their services for a charitable event banner.From the get go Margherita didn’t hesitate and saying yes we can do that for you. When it came time to getting our banner and all the information formatted in a way we could continue to use it. Plus add to it in the our event next year. Margherita and her team was able to make everything happen. The banner was perfect, durable, and most importantly ready to be used again with new addition to it no problem. We couldn’t have done this without their support and professional creativity with making a large banner to fit all our needs. Thank you for you support and generosity.I would love to be a reference for them and can provide pictures of our banner so you can see the spectacular work they provide with banner services.Thank you,Barbara Gawaldo
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August 2023 by Nicolette Roper
Great one stop shop, I truthfully did everything in one place. Received a quick livescan, mailed out a package, took passport photos, then had some documents copied which were printed and emailed to me. The staff is very kind, helpful and quick.
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August 2023 by Sabrina Law
Great location and staff! I had a shipping issue with a return and the staff was more than helpful. They provided advice on how to contact the seller to get a pre-paid label. I contacted the seller and was given a pre-paid label but was told by customer service that a label wouldn’t be sent for another 24-48 hours. The staff allowed me to keep my heavy packages in their store and provided their email and contact where I can forward the label once received. They saved me money and a trip bavn!
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August 2023 by Vagelis Douros
Customer service was perfect, accommodating and very kind front desk person.They provide many services, I needed to get fingerprint cards and mail them, and they did a amazing job.
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July 2023 by Robert Kinney
We've shipped from this location many times and have always had a friendly, cost effective experience.
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June 2023 by R S
Would highly recommend this store. The service is excellent, affordable, professional and speedy. Margherita and her team will go above and beyond to make sure you get what you need, whether it is receiving or forwarding mail, shipping packages or anything else that you or your business may require. Keep up the great work guys! Many thanks for the years of fantastic service! ??
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June 2023 by Catherine Ballarin
Margherita is amazing. I was in need of a quick print&delivery order and they got it sorted within a day. Friendly and knowledgeable staff, highly recommended!Update: Needed the same thing done twice, exact same amazing service. Thanks PA!
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June 2023 by Amanda Mussynski
Came to take a passport photo and renew/ship my passport. Super easy and seamless process. The employees were friendly and helpful throughout my experience. Highly recommend this store!
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June 2023 by Livi
PostalAnnex Santa Clara, CA is the best. I have my box there for several years. They are very helpful, answer my emails promptly. They forward my important mails for my request.Margherita is the best. Thanks for making my life easier.