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November 2023 by Mark B.
We had a car accident which led us to Crash Champions. They are an approvded vendor from our insurance company so it made the process quick and easyThey even washed our car inside and out which was a nice surprise!We would definitely recommend them
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November 2023 by Tyler McPherson
If you have an older car, do not go here. They took a month to tell me that they simply weren't going to work on my car.
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November 2023 by D M.
I came in to have my vehicle estimated for a fender bender. Ricardo from start to finish was very smooth. Hes very knowledgeable, experienced and a polished estimator. After the quote was given he advised me on the process. I took a day to think about it and then they followed up. Ana was very polite and nice when following up. They serviced me in that same day and sure enough a day later my vehicle was ready. Faster then the ETA. Very exceptional work and cratfsman ship at this Service Kings/Crash Champions location. I hope I dont have another accident but if I do, I know where to go! Thats the value of doing business with a company who hires people that care. -Daniel Genesis G70 Owner
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November 2023 by Aiden Matthews
Recently my car got vandalized with a broken window and I’ve been to service king for many years with previous cars that had body or AutoGlass repairs needed. Unfortunately this visit was met with unwelcoming customer service, immediately when walking through the door one of the agents said I should just go to safelite instead. Had some issues getting the claim emailed/faxed over and took no initiative to assist me or calling the insurance themselves. Had to call my insurance 5x and they mentioned how it should’ve been sent over. Towards the end just leaving annoyed.Fast forward 72 hours I get a text from crash champions/service king about scheduling an appointment for my claim. No thanks.Clearly new management, new staff who clearly don’t care. I don’t recommend for any glass or body collision moving forward from this business ??
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November 2023 by Rob C
SK didn't just drop the ball but actively tried to deny and do a poor job.I took my car here since they had a great reviews and were partnered with Geico. SK repaired my front bumper and upon pick up I noticed that the "new bumper" they installed had 3 scratches/dings (whatever you call it). In addition I noticed the one of my fender had a chipped paint and scratches. At the moment my representative wasn't present and I took it up with the front desk associate. We both inspected the car and completed it to the photos they have taken on day of drop off on their computer. We both agreed that the gender damage did not exist prior to my drop off. To my surprise, the next day my SK rep emailed me stating she saw no damages to the new bumper and that the fender damage pre-exsited. I also provided them images of the day of the accident where it clearly showed no damages with time stamps. I asked SK to do the same but they refused to provide any time stamp photos.This then escalated quickly to SK manamgent and low and behold, as I expected, the manager kept denying damages and asked me to come in to show him. It wasn't until Geico contacted them and provided the same photo I provided to Geico and SK, that the manager apologized for the bumper and agreed to fix it while continuing to deny the fender damage.I knew the fender damage wasn't going to get easily resolved so after the bumper was reworked, I went to pick up my car and filed a complaint with BAR.
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August 2023 by Cristobal Zepeda
Ricardo the besthelping me from day 1Amazing service and he'svery profesionalWas other minor repair with the bracket he's ream repair with no question ask I'm impress with the service.And was the same day service completedReplace rear bumperAllstate recommendation was great after the service was doneThank youC&E remodeling inc.& Cris ZepedaService: Body & Trim
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August 2023 by Manan Shah
Fixed damage on my side mirror, car was ready a day earlier than quoted, and it was cleaned... Detailed! Floor mats, dash, screen all wiped and washed!Service: Body & Trim
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August 2023 by Vanessa D.
I brought my car here for repairs. The gentleman who assisted me was Sergio. The whole process was quick he took pictures, and after entering the system, he gave me the estimate. He was great at explaining, calling with updated information on my vehicle. The whole process took 3 days. The ladies who work at the front desk are very helpful and pleasant to work with if you do happen to have a rent a car go with the one that is associated with them speaking from bad experience. Would also like to say thanks to the guys who work on the vehicle's very clean work they also give a car wash can't forget the person who helps keep this place look nice and clean all in all this place is it they also speak Spanish very great experience here.
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July 2023 by Kaizhao Liang
Great service and speedy repair. One small complaint is that it seems they have missed some small spot unfixed on my car, maybe it was leftout because of it’s part of the front drive assist camera and expensive to repair. However it should have been communicated.
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June 2023 by Karen Sun
This place was recommended through my car insurance, but even if I didn't go through my insurance, I would come here. Shoutout to Chanel and Janet for fixing my car up and Brandon from Enterprise for the rental.Everything was so quick and easy.I got a hit and run on the highway yet my car didn't get a car cam. I got my car right rear end fixed as well as the left rear end fixed in an earlier incident. They changed my bumper as well and gave a car a good wash. My car looks as brand new from the rear. The team was good at sending me a repair estimate at the way that I felt comfortable and listed all the breakdowns clearly. I was later updated frequently via text messages about the progress of the repair in a very personal tone, which assured me that my car was in good hands. They exceeded my expectation by delivering the repair one day earlier than promised and gave me a call to pick it up. Hands down best experience I've had, very grateful and appreciative to the service king staff. Everything from drop off to pick up went so smooth, the paint and body work look amazing. Great place, would nightly recommend to anyone!
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May 2023 by edward sky
So upset with the service provided!! They lied about what all came with the service, lied about the time, kept my car over 24hrs for a less then then two hour job. I called to speak with management to Try to correct the problem but management didn’t care to speak with me. They kept my car trying to be money hungry and lost out on $4000 because im taking my business somewhere else. Retrain your reception on customer service when answering phones. Also don’t tell customers you are going to detail a car then send it back dirtier then you receive it!!!! The only good thing I can say is they gave me a ride home when I dropped my car off
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April 2023 by Mar Slio
I had to go twice because my car got hit and run in parking lots twice! They offer easy, corteous and efficient service. They worked with my insurance smoothly, only had to pay my deductable.
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April 2023 by Robert D
Looking for a legit body shop go to Service King. Chanel was so kind and understanding it put all my worries at ease. She helped me with the paperwork and the rental, the process was so fast and she was very professional. Salute to the body shop guys who did excellent work on my bumper. I want to also thank Anna for her excellent customer she processed me out and gave me a feeling of satisfaction and comfort with the service done. It felt like I was in a brand new car. Those two ladies know how to treat their customers thank you both and thank you Service King!Services: Painting
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March 2023 by Irene Me
Service King does excellent work. The staff is very helpful and fast. Chanel did a fantastic job organizing appt, estimate and worked with my AAA insurance company to expedite the claim process. Chanel is also very good at communicating the status as they work on the car
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March 2023 by iman yazdansepas
I recently had my car repaired at Service King and I'm very happy with the results. The repair work was done well and the staff was professional and helpful throughout the process. I would definitely recommend Service King to anyone in need of car repairs.Services: Painting
