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August 2025 by SK YOO
I sold my car here. I got a reasonable price and it was a trustworthy transaction.
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August 2025 by K Groppi
Seven months I bought a used EV and the experience was the most pleasant and least stressful car purchase. Naveed is a very knowledgeable and kind salesman.
Today Sal helped me with a regular service answering all of my questions. The wait was pleasant with WiFi and complementary coffee & tea.
Everyone I encountered was friendly and the whole place was very clean.
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July 2025 by Dylan Crane
Incompetent and horrible service. I HIGHLY recommend you do not give them your business in any way.
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July 2025 by Andrew Deng
I sold my car here and Omar made the experience very smooth and efficient. Went through a very quick inspection & appraisal process and was all wrapped up in under an hour
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July 2025 by Sal Solimani
This service center is awesome. Friendly environment, fast service, honest and they also washed my car. I will continue bringing my car here for maintenance needs
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June 2025 by Riley Sasaki
I had a great experience selling my car to Omar. He offered a great price and most importantly, was communicative and efficient throughout the process. I would be happy to come back the next time I need to sell a car.
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June 2025 by Ran Wei
I had a very positive and pleasant experience selling my Nissan Altima to this dealer. Omar assisted me throughout the entire process, and I truly appreciated his honest and straightforward approach. The price he offered was the highest among all the dealers I contacted (and, of course, this was after back-and-forth negotiations with every dealer). What stood out most was his willingness to work with me to ensure the deal was mutually satisfying — it truly felt like a happy ending for both sides.
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April 2024 by Wendy
If I could give this place a negative star review I would. Took my car into the service center to get the air bag sensor fixed. Which was a whole waist of time and money for nothing. The invoice stated that they do not want to be in liability for future issues of the vehicle. It will be my responsibility for the car, not theirs, yet they do not know what needs to be replaced. The "part" has been on backorder since I left my car in their care. When I was paying for my car back, they stated the so called part my car needed is no longer being manufactured. If you want to waist your time with this place go right ahead.
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January 2024 by Ramzi N.
I've been with Stevens creek for 4 years now and I've been lucky enough to have Had the help of the same person, Naveed Noori, a very bright and friendly individual. Naveed made it as easy as drinking some coffee and signing some papers, no overly long negotiating, no salesman games, just pure honest business and an enjoyable experience. Though all the staff is extremely knowledgeable and friendly, look for Naveed If you can!
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January 2024 by Bryan V.
This review is a long awaiting but well deserved for Naveed and this dealership, I lease my leaf in May of 2023 from Naveed and he made it easy and seamless process! He actually listened to my needs and wants and got me into a vehicle that I love and at a great deal. For anyone looking for great service and a great value I recommend you come to Stevens creek Nissan and ask for Naveed.
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December 2023 by José B.
I recently had to get my new(ish) Nissan Sentra car repaired. The lead person working on my vehicle was Vincent and I feel that he definitely went above and beyond in terms of helping me get my vehicle up and running. He was very responsive with communication and even helped me deal with my insurance when they were not being too friendly. I can't thank Vincent and his team enough for helping me as this was service that I would never have expected and I am sure unique to Stevens Creek Nissan. 10/10 experience and service!
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November 2023 by Esteboners
Probably the worst experience ever from the parts department, I was attempting to locate a part for my nissan vehicle and called the stevens creek location and was put on hold for 5 minutes before being poorly greeted by micheal. After telling him my part number he rudely told me the part was unavailable and even if i ordered it there system was down. He then hung up. I later realized my part was interchangeable with a specific infiniti model so I called the infiniti parts department or so I thought. Lo and behold micheal answered in his trademark arrogant tone. I tell him the same part number and now he has it. Why work in the parts department if you can’t even cross reference between your two inventory platforms. Will not be returning or even considering ordering parts from this location.
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September 2023 by Henry M.
Went to the parts department to have a couple factory keys made for my truck. The parts manager was super nice and was able to make my keys as I waited. I brought in one key blank with me that he cut as well but for some reason it would not work so he got me another factory one and cut it at no charge to me. Now that's good service "the key was the problem not the cut" anyway I really appreciate him comping me a key as they are $30 each not including the cutting. "Side note". They have A Starbucks barista machine in the waiting room just across from the parts department.
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August 2023 by L C.
On August 22, 2023 I drove 3 hours to this dealership because Omar quoted me $10-$12K if I brought my Rogue there (the best quote I received). Once we sat down Omar's tone changed. "So your vehicle was in an accident?" I replied, "Yes, a minor fender-bender that I had fixed." He then said, "Well now my Manager will have to take over." Then he left to check out the car while I waited for his boss. Once he finished I tried to show Omar the photo of the minor damage & he barely could look at it saying, "That's fine I don't really need to see it." At the same time his supervisor showed up and sat down. He said, " So your vehicle history shows an accident.I can only give you $7500. You're lucky I'm only taking off $500 for that accident." I reiterated that the reason I drove so far was due to Omar's quote. Without showing an ounce of sympathy for my long drive he stated," If you went to anyone else & they discovered the accident on your history they would turn you away or barely give you anything!" He then said, "You should never report an accident if you can afford to get it fixed yourself. That way it won't show up on your vehicle's history report." I couldn't believe what I was hearing. A manager of an auto dealership telling a customer not to report minor accidents. He also stated, "I would have to send it straight to auction! I couldn't even try to sell it here! If I did and the buyer found out about the accident I could be sued! You are lucky I'm willing to give you $7500!" Sitting there in disbelief I got on my phone and requested an online quote from Carmax which was near by (with the fender-bender accident) and immediately got back an answer for $12,000 good for 7 days. I left & went straight to Carmax. They did the appraisal and came back w/ the exact same online offer: $12K good for 7 days. I happily accepted & received a check for $12,000 NO REASONS or EXCUSES to lower the original quote. I never had an issue with any Nissan Dealership until I encountered OMAR & his MANAGER atSTEVENS CREEK NISSAN!It's one shady dealership‼‼‼
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July 2023 by Hilda C.
My husband and I have been scoping the market for an EV car for about a year now. We called Stevens Creek Nissan and spoke with Matt Lijon inquiring about the Ariya Engage. Matt was fantastic and speedily emailed us a quote that met our financial needs. Not only was Matt's service expedient, it was also professional with the flexibility to meet our expectations. Stevens Creek Nissan had the most Ariya car inventory selection and had the car ready for us in the event of a potential lease. We are very pleased with the Ariya Engage we leased from this dealership and we have Matt to thank for making the experience one of a kind and processing everything in-person and via email as requested. Matt even personally delivered our cars license plate to our home once they were ready! Very happy with the service provided by Matt and those at Stevens Creek Nissan.I definitely will be recommending friends and family to this dealership and Matt and hope to connect with Matt for my future car purchases.
