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November 2023 by LANDY 11
West cost self-storage Is a very clean place, the cleanest storage place I ever had or seen. Hospitality is excellent the staff is very helpful and nice. The inside of the office very clean. The products to buy inside is not expensive at all, like most places being money hungry. You need a storage place do not go anywhere else but WEST COAST STORAGE the best in the west
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November 2023 by Betsy Long
I had a unit for a long time in another local facility and the price suddenly jumped over 30% & I was in a panic! I went to West Coast Storage to rent a van to move my stuff out and when I met Omar Bermudez, the Property Manager. & Angela Tamalatzi, the Assistant Manager, they were so kind and friendly that I decided this would be my new location! They are so helpful, and the facility is very clean and I feel safe there. I have already recommended them to other people who have since signed up and they are loving it too! I feel so lucky to have found this great facility to protect my things. Thank you!
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November 2023 by Peggy Daniels
Earlier this month, I was in search of a storage unit to store items really quick. I called the Santa Clara location and an employee, Angela took my call. She asked various questions to help determine the size I would need. I said I would be down to take a look. I can't remember right now if I had mentioned over the ph that I had rented from this location in the past. Upon meeting both Angela and the manager, Omar in person, they were very pleasant and greeted me and my friend with smiles! Omar took me and my friend to look at some interior 1st floor units which would provide a convenient unload access for my movers to enter through the Martin Avenue gate on move in day. (Note: the gate on the Martin Ave side is a normally used as an exit gate. Omar advised that on my move-in day, I can make arrangements with the office to have the Martin Ave gate used as an entrance gate. )After the tour, I was very satisfied and went back to the office. Omar said as I was a repeat customer, he would offer a 3-month half off discount on the unit i selected. I presented Angela my personal info to enter into a contract to reserve a unit! She went over the particulars about renters insurance etc. Again, I have to say that Omar is a very courteous and knowledgeable professional. He explained my options and prices without coming across as pushy or persuasive. The access hours and security interms of accessing the elevators of this property are also top notch and convenient to customers. I am confident to recommend to any of my friends who may need to rent storage to go see/call Omar and/or Angela in Santa Clara! Thank you.
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November 2023 by Vinny Antonio
I've rented a lot of storage units for work and Omar has by far been the most responsive and helpful facility manager I've worked with.
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August 2023 by Amy B
By far the cleanest storage location. Conveniently across from Home Depot. Plus the staff is awesome Angie and Omar where so helpful and took time to explain it all!
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August 2023 by Forie Naguit
Omar was very helpful and make it easy to do the moved out and canceling my storage unit. I recommend Omar to anybody that I know to go use West Coast Self Storage because of how friendly and helpful Omar is with what you need for storage unit.
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August 2023 by Ismael Obeso
Great professional personnel. Fast service fun and welcoming. I was very comfortable with picking this company. Thank you for your service.
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August 2023 by James Cobb
Omar was amazing. Knowledgeable/effecient and explained everthing. Friendly guy and im lookin forward to moving in.
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June 2023 by Merie Stineman
This storage facility is very clean and secureI rented for 10 months and never had a problem. Service is exceptional and friendlyI am very happy with this facility and would highly recommend
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May 2023 by Zach Rodriguez
New to the world of storage units, and found that WCSS was not only the best priced in the area but the management was exceptional. Omar Bermudez walked me through the process, helped with unit sizing, and was transparent about all the fee's, insurance etc regarding the unit. You can tell he genuinely cares about his clientele, so rare nowadays!
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May 2023 by Mrs. Santiago
Omar at the santa clara location was very nice and professional you can tell her really enjoys his job and helping others. I definitely look forward to seeing him each time I come to my storage.
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May 2023 by Jose Monteverde
Shout out to the two young gentleman working the front desk who go above and beyond their duties in service of the clientele. They deserve raises in my book, and I'll be telling my friends and family to use this facility as I've been actually impressed enough to leave a review.
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May 2023 by Monica Colcord
So easy! Second time using this storage facility and they impressed me again with their level of service and kind employees. Omar is fantastic!!
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May 2023 by Adg D.
This review is for closing account with West Coast Storage. We were long term customers, and closing our storage after several years, we had no complaints as such. Robin, at the front desk, was very helpful and prompt during my interaction with him. It took all of 5 minutes to close it. I wish they could've waived the 30 days notice period for me, unfortunately they couldn't and I had to pay an extra month, even though we had already cleared out.Robin made the closing process very easy. There were some steps which I couldn't follow , and he took responsibility for those and sorted things out. Very happy with the experience.
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April 2023 by Cassandra Tucker
Omar is professional and precise. His expertise makes me very happy I’m with West Coast Self-Storage. Thank you Omar.
