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March 2024 by Chuck Van Vleet
Great people at Avis PHL. Always cheerful and helpful.
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February 2024 by Dave Smart
They will charge you $20 for gas even though you filled up before dropping off.
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February 2024 by Joelle L
I strongly recommend NOT using this business for your rental needs. I used their website to reserve a 12 passenger van 2 1/2 weeks ahead of my planned event. At 2 PM on the day before my event I received a call to tell me they were not able to find a van for me even though they had over 2 weeks notice. I cannot tell you how much they completely ruined my weekend. I will never use this business again!
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January 2024 by Wes Cheney
I tried to rent a car, Avis listed themselves as "open today" on google maps, but after clicking thru and visiting the website, they said they were closed.Please state your correct hours on Google Maps, people use this to make decision.
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December 2023 by Michelle Kelly
So disappointed in our rental service this time. They tried to tell us we had a dog/animal in our car because there was some hair on the floor mat. There was no animal in the vehicle. They wanted to charge us a $400 cleaning fee but said they would charge us only $150 to vacuum the vehicle. What a scam!!! We have been faithful Avis renters but this is the last time we will rent from Avis!
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December 2023 by Martie Lee
Jose & Johnny. Helped a old women in need. Very professonal. Really seem to understand my situations each time. Thank you. Jose & Johnny
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December 2023 by Senna Suzuki
I truly feel the folks running this facility tried to scam me to pay unjust cleaning fees and I am even more sure of it now that I see others have had a similar experience. I returned the car in good condition and Jose tried to tell me there was excessive dog hair and that I would need to pay a fee. I will attach photos of the state of the car as I returned it here so you can see there is nothing to justify a cleaning fee for dog hair.Now I understand why they have two loud and clear signs claiming there will be a $450 cleaning fee for dog hair specifically as it all seems to be a part of their scam.Please avoid this business if you can, I will never return here.
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December 2023 by E H
I had a great experience, thanks Evelyn! From the moment I arrived, she greeted me with a warm smile, she was funny, and super quick. I was in and out in 5 minutes tops. I would definitely recommend ???.
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December 2023 by Laura Vela
0 this place added almost an additional 90 dollars for no good reason I got an excuse about the weekend rate but I returned week day. Then when they thought about it they lowered the amount but charged me late fee and an hour fee I was not an hour late ? I can't believe this ripe off
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October 2023 by Jordan B
I’ve been coming here for almost 2 years now since I travel full time for work and often rent cars. Even during the pandemic, the staff here have always been professional and following all protocols. Never had any issues with getting a clean car with a full tank even during peak busy seasons. Great off-airport location, easy to find and parking is a breeze. No long lines or waiting. My company lets us book intermediate category, and there is always a clean car available with a full tank. I have President’s Circle status now but even when I only had Preferred, I always received the proper upgrades if they were available. Special thanks to Jose, great service!
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October 2023 by Kate Cianci
Excellent customer service and homors the commitment of your car rental reservation. Above and beyond service!!
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August 2023 by Kenny
Worst rental experience of my life. Avoid this place like the plague. Dirty office, staff is ghetto and rude. Horrible location, no after hours drop off. Feels like a front. Will never rent from one of these places again what a nightmare. Run away and don’t look back!!
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August 2023 by Jennifer O'Connor
They have the best customer service. They have great prices and very nice and clean cars.
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August 2023 by Shiper Chowdhury
Very much unhappy. Returned the car only 20 minutes late and that reason Jose charged $33.76 and $25 for another day's insurance coverage. This is totally unprofessional. All the other agencies allow the customer 30minutes to one hour and that's very standard. It would be nice if he could explain me at the time of drop of.Be careful about this rental car agency.
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July 2023 by Felipe Trejo
I have rent cars for a long time, for business and pleasure. this place is by far the best place to rent a car. I will return any time.
