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April 2024 by Forbes Black
Great staff
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March 2024 by Rafael Portugal
Great experience. Received excellent service. Thank you, CVS!
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February 2024 by Karianne Swick
I called to ask if they had a prescription all Pharmacys were out of and pharmacist let me know they had the medication and I could fill it there. I had called other places that were rude and didn’t help me unless I came in. I appreciate the people that work at this pharmacy because they care and go out of their way to help. I definitely recommend going to CVS in Saugus off of Boquet !!
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October 2023 by Kevin Nicholson
I live in Canyon country and travel across town to the Bouquet CVS store because of the staff. They are amazing , helpful knowledgeable and caring ,well worth the trip??.
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September 2023 by Nancy M.
I stopped into the Pharmacy to pick up a prescription! The Pharmacist and whole team are always the greatest...even when they work tirelessly they still go above and beyond to see to it that you're properly counseled well versed when it comes to understanding the importance of the medication and your dosing instructions. This CVS is my go to especially when it comes to getting meds for my family. On my way out I had picked up a few items and was met by an employee I hadn't met before ...Brandon! a newer friendly face to the team! He was taking care of the needs on the floor as it wasn't to busy and as soon as I walked up to the register there he was readying himself to check me out! He wanted to make sure I got everything I needed as we spoke for a minute I got a real great impression from him! Soft spoken and extremely knowledgeable & super helpful! I needed something for my foot as I was in pain; I couldn't find it and I just about gave up ...Brandon explained to me that he knew exactly what I was looking for and immediately showed me where it was! See it's excellent customer service like that which keep's customers like myself coming back again and again! I truly appreciate him going above and beyond! I am happy Brandon is there! I believe he is a perfect addition to the already awesome team! I hope upper management reaches out to him and let him know what an awesome job he is doing!
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September 2023 by Barbara S.
The WORST place to have a prescription refilled. Always a line. They aren't friendly either. Wish we could move to another place but insurance is only here. Pack your patience!
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May 2023 by Alondra N.
Awful pharmacy staff can't seem to understand insurance process and staff does not know how to communicate. They'll just bounce you around to different staff members. Will not recommend this location ever. Other people in line had same issue with poor communication and lack of knowledge from staff.
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May 2023 by Donna S.
Always a pleasure bringing my business to this location! The pharmacist is so caring, kind, and makes sure to answer any questions or concerns I have!
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May 2023 by Google user
Always a pleasure bringing my business to this location! The pharmacist is so caring, kind, and makes sure to answer any questions or concerns I have!
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December 2022 by H S.
Although they could not process mypackages from USPS, the employee who helped me was so nice. Forgot to get her name. She said they had tried scanning a USPS package before and had issues. She took the time to log in on the portable scan device and tried scanning it to see if it would work. All employees helping people check out were very efficient and made what seemed like a long line move very quickly. Appreciate great customer service since it's hard to find nowadays. Thank you.
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December 2022 by Janet H
Always well stocked.
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November 2022 by Cindy C.
The CVS pharmacy on Bouquet has been wonderful. Unlike the CVS on Soledad Canyon. Bouquet CVS pharmacy answers their phones promptly, but the Soledad Canyon pharmacy has NEVER answered their phone the 3 times I've tried calling on different days. Before I hung up the phone the last time I called, I had been in hold for approximately 35 minutes. No excuse! Thank you to the pharmacists and crew who work at the Bouquet location!
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October 2022 by Dana T.
Every time I go to this CVS, the over the counter name brand drugs are locked up. All of them! Except the CVS generics. I wanted a simple bottle of excedrin. Every type was under lock and key. Almost every variation of Zyrtec, Claritin, Allegra all locked up. While the generics are not. Of course, I ring the bell for help. No one comes. I ask the pharmacy for help and they make an announcement over the loudspeaker. No one comes. All to force me to buy their product. If this were because people were stealing, they would be locking up ALL brands of allergy pills, no? ALL brands of pain killers. This pharmacy is in one of the safest cities in Southern CA. So probably not a lot of stealing. And the CVS in Burbank isn't locking up name brand drugs. The CVS in Glendale isn't using this practice. The manager at this store is probably trying to fill some company quota.
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July 2022 by Bre L.
Bibi is the best!! So sweet, funny and helpful. She stopped what she was doing to help me find my item and help me with a coupon issue. I could tell she genuinely cares about the customers and employees there. Thank you Bibi! Best CVS in SCV!
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April 2022 by Jim B.
What a shame that this store is so disgusting!Maybe they could vacuum that floors once in a while. Also hire just one more employee to answer the phones and help out at the pharmacy and at check out. This is why I try not to come here.