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March 2024 by james jones
They get better and better.A must for shoppers in Canyon Country.
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October 2023 by Samer Al Haddadin
Thank you CVS for being always open when others are not
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October 2023 by Aramis G
My pharmacy and they have what I need.
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June 2023 by A S.
Horrible customer service. Thuy the pharmacist does not care about patients. The pharmacy staff does not care about patients. They are rude and dismissive. If I wasn't FORCED to use CVS through my insurance I would never step foot back in the store.
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March 2023 by Katherine S.
One of my medications that was sent here from my Doctor. I was told a few days ago that it was ordered and that they couldn't guarantee it would come in. They informed me to call other pharmacies. I tried that and absolutely no other pharmacies have it. I tried calling cvs again and spoke to someone else and he proceeded to tell me that I have to go to another pharmacy and the information I was previously told by a cvs rep was completely incorrect. My complaint is that they give you a run around. I'm not understanding and I you call back again for clarification They seem irritated.
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November 2022 by R P.
I'm specifically writing to commend the customer service extended by Xavier. On more than 1 occasion, he has simplified issues with discounts for me. I don't normally do reviews, but I really appreciate his patience & professionalism.
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November 2022 by Todd & Lori Broussard
Got great service here today. Ande was very helpful and friendly; resolved my prescription needs.
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July 2022 by Dawn R.
Mike (excuse my language) was a total a**hole this morning. All I wanted was a money order and he was extremely rude and actually said "I don't care" when I asked him politely if he was ok and having a bad day. I always try to be so nice and he was extremely rude and super unfriendly. Ugh... what an awful way to start my day. I hope management see this as I will be posting to headquarters as well.
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June 2022 by Mike H.
the big black woman who is the night manager is a total pos. everytime i see her she is having some disagreement with another customer. she must think she is hot or something thinking she can get away with the stuff she pulls. well she is definitely not hot. i would not let her wipe my a** let alone help me with anthing. futhermore the store often times smells like farts or dirty a****** area. do yourself a favor dont go here.maybe the stink is that woman now that i think about it.
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April 2022 by Steve S.
was a minor problem (not on their end) with them receiving the prescription order... once received they rushed the order to minimize the time my elderly mom had to wait. they were very nice and great service.
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April 2022 by Keith O.
This is by far the worst pharmacy I have ever had the displeasure of having to use. The staff is indifferent, unprofessional, and have no sense of urgency. My anti-seizure medication should have been automatically refilled, but once I noticed I had not received a refill notification, I called at at 11am to make sure it would be ready for pick up once I was back in town from work. (Which I was assured of over the phone) . It is very dangerous for me to miss a dose of this medication and once I arrived to pick up my prescription at 7pm, I was told by an uninterested pharmacy employee, that I can sit and wait because it was not ready yet and it would not be ready until close to 8:00pm. This is the first review I've ever left in my life but these people are the absolute worst.
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March 2022 by Kami R.
Omg! So bad, first there automated service called me and said I couldn't fill my child's meds untill April 21st (30days from now)..uhh but he's out this Friday (3days from now), so I spoke to a lady who said "that's what it says in the computer"(sarcastically) then put me on hold without telling me. So I waited 10min. and a pharmacist picked up and said I can pick it up tomorrow so I asked both of them right and he said ya, I said I just wanted to make sure and he replied "ya ya"slow and sarcastically then I asked his name and he said "Andrew" really rudely. This wasn't the first time these people at this pharmacy acted this way, everytime I go in there are people complaining about this place. CVS, why haven't you fixed this I know other people have complained?
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January 2022 by Jenifer N.
I found this CVS extremely helpful. We normally go to the 24 hr one on Soledad but they didn't have the medication we needed in stock and suggested we go here. The first pharmacist was having trouble locating our file but another one listening to the struggle offered to help us and pulled up the info. Her name is Michelle and I wanted to make sure she was mentioned as her help made the difference for us and there's so many people in the world now that don't have this drive. She was able to get us taken care of within 20 mins and we were on our way. The rest of the store was warm and pleasant (the 24 hr one is stale, messy and not very welcoming). The shelves are stocked, everything is well kept and clean. This is a good location to go to for sure.
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December 2021 by Jaimie D.
worst pharmacy!!! waited 2 weeks to get a prescription filled to tell me after 2 weeks they are not able to order it after being told 4 different times they are ordering it!! everytime you call its an hour to 2 hour hold time, and when they finally answer they have idiots answering the phones!! i hate this pharmacy!! biggest idiots ever!! thank god i didn't die while waiting on these idiots to fill a prescription!!! one star is way to good for this pharmacy!! thank god for walgreens!!!
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December 2021 by Cecille H.
Yes, perhaps the wait time is a little longer. However, you can be assured that your prescription will be filled professionally, and if a consult is needed, you have one of the best pharmacists in the area to provide you information. The pharmacist is excellent, and the team work with pharmacy techs ensures your prescription is handled appropriately. Be patient. This has been my neighborhood pharmacy for 15 years, and I wouldn't change. It's worth a few extra minutes to wait, because that means they're taking the time they need to with other customers, as well as you.