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November 2023 by Sandy S.
Found great deals on sale, but you are on your own with finding someone to help you. Might as well purchase on line.
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October 2023 by Jorge D.
Wouldn't recommend for anything golf related unless you don't care about your equipment or customer service. Under delivered on the time it would take for a service. Never contacted me about the delay and never told me my items were ready to be picked up. I had to reach out 3 days after they promised an update. And a week after I had initially dropped off my items. Value is not there when you add up time lost. I wouldn't have minded so much if someone had just contacted me with some sort of update. No sense of wrongdoing by anyone in the department hence the none recommendation.
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September 2023 by Felicia Anderson
Alex was great helping us with football helmets. It would be nice to have a tape measure.The sensor wasn't removed from the helmet so we have to go back.
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September 2023 by Sarah Darabi
Went today to exchange 4 items of clothes I bought for my son couple of days ago. At the register I was told that the previous cashier didn't charge me for one item I had return. They took the item back and and didn't give me credit. When I request to talk to the manager they said manager is not available all day.
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August 2023 by Kristy H.
Would have ordered a batting tee on line but was told that i needed to go to store to purchase with a competitors (Big5) price adjustment and get my 10% off coupon but Rebecca denied me of my coupon. Rude customer service.
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July 2023 by Ziggy Pedone
The biggest store I know that never has what I am looking for. I always leave empty handed. Even when checking online to see if item is in stock. Then I show up, nothing. Doesn't exist in store.
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February 2023 by Nicole P.
Poor service. Stood around 25 mins waiting for help in spending money. Not a great model for staying in business for a brick and mortar. Maybe hire some adults who are there to work? I don't know...just a thought.
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December 2022 by Patrick M.
Benicio was very helpful and knowledgeable when helping us find an item we were looking for!
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November 2022 by Matthew W.
I was in on a door dash order and the shoes associates Khalil and Kevin helped me tremendously
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November 2022 by Michaela Zweifel
Lucas and Julie are the go to people for your bike issues. There is also a new associate that is working back there and he was really helpful when I came in before. We bought my son a bike for his birthday and he has been really rough on it. We purchased the warranty with the bike which I strongly recommend because we have already used the warranty a couple times within the past four months. We did have to wait a while for parts. That was the only downfall but not their fault. I did get called two different times saying that the bike was ready and it wasn’t when I got there but luckily, this time Lucas was working and was able to adjust what needed to be adjusted on the spot. I highly recommend speaking with Lucas or Julie if you have a bike repair. Also buy the warranty they offer when purchasing!! I also find the store very organized and clean every time I come pin, which is nice .
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November 2022 by Regina Sizemore
Waited in my car nearly half an hour after checking in for curbside pickup. Finally went in and asked for my order, and all they did was mouth off about how I should have checked in. Then, when they finally realize I had checked in, they mouth off like 30 minutes wasn't an adequate or reasonable time for them to bring it out. My first, and last experience with this company.
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November 2022 by Barry Van Stone
Helpful associates, good variety and prices on my sons baseball equipment.
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October 2022 by Ronnie J.
This location is by far my favorite! I've recently grew a passion for golfing and David in their golf department is the best! He's very knowledgeable and loves the sport. He gives the best advice for all your golf needs and provides top notch customer service. For those looking for a place to have any of your golf needs met, please visit David at this Dick's Sports location! 5 stars for that guy!
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October 2022 by Bryan L.
For the past two or three years, I have purchased pretty expensive bikes from this location. I would definitely say the rest of the store has terrible service, however the bike area is top-notch. No matter who they've had back there the past few years they are always very helpful. They may not be there when you're looking around, but if you search for someone to help you, chances are they're going to be awesome. Went there and was so thoroughly helped by a young girl, inspired me to bring all my bikes back for service and a Starbucks gift card for her as well. Oh, and also write this review. I will update this review when I find out her name.
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October 2022 by Edrik Allahverdi
Just went in today to get some outdoor gear. I asked where it was and the short employee with curly blonde hair with glasses gave me a terrible attitude TWICE. Just said no and walked away which really put me off. He didn't even care or asked if i was looking for anything specific. You're better off going to big 5. Same supplies but way better customer service
