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February 2024 by The_only _silver
Amazing price!
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February 2023 by Denise J.
My friend were not greeted by any staff. Despite the rudeness we continued to shop. Then as we were shopping the clothing racks towards the door, the owner came and stood by us. As I walked by the door, she shifted as if she was preparing to run after someone. Because I need to steal a $5 shirt... Girl bye!
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February 2023 by Nellie W.
My friend were not greeted by any staff. Despite the rudeness we continued to shop. Then as we were shopping the clothing racks towards the door, the owner came and stood by us. As I walked by the door, she shifted as if she was preparing to run after someone. Because I need to steal a $5 shirt... Girl bye!
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January 2023 by Patrick Comey
Decent fast fashion
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December 2022 by artin nasiri
I'm posting on my husband's account as I don't have a gmail.I'm a female shopper and have been shopping at different Fashion Q locations for years. I have never had issues with shopping at this store until I shopped at the 2 Fashion Q locations in the Valencia mall.So first of all - there are TWO Fashion Q stores at this mall which I have no idea why. They are literally the same company and don't allow returns at each other's stores if they don't carry the same items as the other.One time I attempted to return one of the items to the store I did not buy from and they sent me back to the original store I went to when I found something I wanted to exchange for.Also, I recently made a purchase at the Burbank store I was visiting and needed to make a return in Valencia since I'm close to Valencia. However, the lady at the downstairs Fashion Q was so rude and said she could not return my pants because they don't have exactly those same pants and that she could not sell them.How weird is that?! They actually carry the same brand those pants were but in other styles. How is it you can't sell those pants?One other thing I don't like is that Fashion Q hasn't opened up dressing rooms since the pandemic. It seems like it's probably helping them sell more since they don't accept returns and people can't try on things to make their items fit them perfectly.Never shopping here again!!!
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December 2022 by Tami Christilaw
Absolutely love this store! The clothes and the prices. Totally worth the little drive for me to come back ?
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December 2022 by Valentina O.
I bought 4 pairs of Jeans and they all smell like Gun Powder. I tried washing them several times and they still smell horrible.
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September 2022 by vanessa e.
*0 starsThis place still does not have their dressing rooms open. You have to purchase what you want only to take it home and try it on and see that the item doesn't fit right or at all!!! It's a total trap because you can't get a refund. Mind you, I had to drive back the next day just to exchange it! Waste of time, gas and money! Do better for your community Fashion Q! You come off like retail bullies!
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August 2022 by Mindy L.
This place still has their dressing rooms closed for the simple fact that they make more money off of you since they have a no refund policy.They let you try the outfits on over your clothes in the mirror (ridiculous) and tell you that you can come back and exchange/get store credit if you try the clothes on at home and don't like them.What they don't tell you is that when you come back to exchange the clothes, whatever you purchase next is final sale.Go to Forever21 instead. This place is a joke.
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June 2022 by Jennifer S.
Although the fitting rooms were closed, the workers allow you to try on some of the clothes over and let you return if they do not fit at home. The workers are very nice and helpful and the prices are amazing. I really like how the store is more organized than before. 100% recommend!!!
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June 2022 by Khloe T.
Miss wong approached me while i was simply asking about final sale and return policy when i couldn't understand what the cashier was saying , she proceeded to tell me and my sister "no cambia". Basically stereotyping that we're hispanic. most RACIST PLACE EVER!! don't even let you try clothes on and follow you around the store thinking you're going to steal.
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May 2022 by Lola K.
This place is so weird! This was an experience I had years ago and ever since I have not shopped here. A few years ago, I bought a denim jacket that they forgot to remove the security tags. I didn't realize until a couple days later and called them to see if I can come in and have them remove it. They said to come in the store. I come immediately and approach the owner, Asian woman for reference. She looks at the jacket that still had its security tag on it then says that I didn't buy it there. She accused me of buying it somewhere else because the security tag was a different shape than the other security tags on the clothing they sell. I don't know if she's actually d*** or if she genuinely did not know exactly what HER store was selling, but she was adamant that I did not buy the denim jacket there. She called another worker, I think her name was Anna, who has been a long time employee, to also say to me that they never sell items with that specific security tag. I was not going to continue arguing with two brick walls after doing so for 10 minutes already. How do they not know what they sell? The item was no longer on the shelf despite it only being a couple days later so there was no way I could physically prove I bought it. I should have told them to replay the cameras that show how I did buy the item in that store. I tried so hard to keep my composure with that women so I just walked away with the jacket that still had the security tag on it. In hindsight I could have pushed further but I was in shock at their response. They are truly so d*** here. Other experiences I had- clothes rip easily, shoes break easily, and everything is cheap cheap. It's nice if you're on a budget but this is like a walk in shein, except with incoherent owners who barely know what they're talking about or doing.
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May 2022 by Sabrina R.
Love the store but still can't try on anything. I use to spend hundreds of dollars in there and now I spend less than $20 cause you can't try on anythin. it's so annoying when all other clothing stores have their dressing rooms open. i love their clothes but not shopping there anymore. I Wouldn't be surprised if they went out of business in the next 6months. Women want to try on clothes. Everything doesn't fit the same. I will make this go viral. Very annoyed customer!
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May 2022 by Stacy M.
My daughter just called me from this store. She's looking for a dress for a few more formal occasions, and she told me their dressing room is closed and they don't allow refunds, only exchanges. I'm guessing they wouldn't let her try clothes on because she's a teenager who came in with friends. Big red flag if I have ever seen one. What terrible customer service! No purchase.
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February 2022 by Kelly T.
So i'm not sure why every time I walk into this store if feels like they think I am going to steal, on 2/23 I was obviously being followed by the young lady and I don't know why ? I literally walked into the store and started looking at the dresses. I mean she could've made it less noticeable that she was following me. I was literally ping ponging to see if I was tripping or not. I'm offended because the amount of times I have been at this store I always purchase my items without being able to try them on since fitting rooms are closed. Anyways, I think ill stick with Q luv or go to north ridge to purchase clothes from. sad that their were other people in the store and I was only being followed.