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December 2023 by JoAnna S.
Well I went looking for a Christmas tree and man did they all smell really fresh! My daughter , husband & I went to the 10' Douglas Furs to find one. An Associate by the name of Chad came over and asked if we wanted to see a tree. We chose one and then another and yet another tree. This Associate was so patient. The trees were tall and heavy . He had to take off all the twine and stand them up and shake them to get the fullness of them to open up. I kept apologizing to him because we had a hard time making up our minds. We finally chose one and he took it over to have the bottom branches trimed. He then went on his dinner break. I wanted to give him a big tip but he was no where to be found. Chad was so sweet and knew an awful lot about trees. The guys packing up the tree and putting it on our car were super nice and did the job quickly and made sure no sap got on our car. I tried to give them a tip but they refused. They said it was their job and they enjoyed working for Home Depot. There used to be a Seat with Santa Clays and you can have your picture taken there. It's pretty wonderful.Home Depot is very clean and well organized. Love this store!
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December 2023 by Shawna R.
I hope you're not coming in here looking for something specific that you can't find.. cause you won't be able to find one employee on the floor to help you. And if you ask someone up front their just gonna tell you that they don't work that department and you're on your own.. great customer service!! When I have gone in here they don't always have what you need in stock even if online tells you otherwise. So be prepared to not be shocked that something is not on the shelf. The last few times I came in I was able to grab what I needed and just went over to self checkout. It's honestly easier and you can just ring yourself up and out the door you go.
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September 2023 by Stacie T.
I just wanted to give a great big thank you to the General Manager Joshua Rowry for being so helpful. I had a problem with a hot water heater and he was compassionate, empathetic and truly heard me out. He is very professional and I would recommend this Home Depot based on his ability to deal with crisis. Thank you Joshua!
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June 2023 by SabrinaBPhoto B.
Edgar and Dre helped us out with a specific request in the lumber yard department. We had a special measured cut of ply wood which we could not transport with the car we had then. So Dre and Edgar were wonderfully helpful in setting aside the special ply wood cut for us. They went out of their way to reassure and work with me on retrieving our lumber item. Excellent customer service from both Dre and Edgar, and we are super appreciative of the help from them and the team!! thanks guys!!! we appreciate all the help to hold the item and work with Del and I!
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March 2023 by Damaris T.
SANTIAGO IS VERY PROFESSIONAL, accurate and efficient he is a super hero , he helped me create a cabinet from nothing when the original cabinet I was looking for was not there.NATHAN was also really helpful! They both go above and beyond their duties. Thank you to you both
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February 2023 by Jeanette W.
I needed help with something I didn't know how to do. I was met with a young associate who worked with me u til we solved the problem! Thank you!
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February 2023 by Tamara H.
I recently ordered items online forCurbside pickup. I got an email saying the items were ready but the curbside was closed. I have two young toddlers and couldn't go inside however when I called and a lovely lady named Krystal answered she went out of her way to bring the items to me. I appreciate you going out of your way to help a mom and I want you to know you are appreciated. Great customer service!
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April 2022 by Scott V.
Recent visit to this location. First, one of the Cashiers (you know who you are Leon ...) that cannot even say a simple hello or a thank you for the purchase. This is management's fault in not training properly. Be surprised how far that goes with customers. Second, observed one of the employee or customer benches blocking a marked fire exit door. This is the second such observation where a scissor lift was blocking the same door previously. This is a serious FLS hazard which compromises egress. I have heard prior announcements to customers about safety. You need to take this seriously. If this is observed again, calling Fire Department or Cal OSHA and let them address.
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March 2022 by Jenifer N.
Good to Home Depot is like going to Disney Land for me. They have a good selection of plants and gardening tools. Their prices are slightly lower than Lowes and the store is always clean and pleasant.
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December 2018 by Tony Uribe
This Home Depot is never crowded and people here are actually helpful.
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December 2018 by Maria Rodriguez
Good work and good help
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December 2017 by Rachel R
We had fun shopping here. Picked out our plants and black mulch to do up our flower beds. $200 bucks, we were happy. Even went back to buy more mulch since it was on sale.
