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May 2023 by Brandon Hoyt
It's the most overpriced shop I've seen. Please do not buy your supplements here. A 90 serving tub of ON whey goes for 40-50 bucks regularly here it is 85$!! Before you buy anything in there price match on Google and you'll be shocked
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April 2023 by sonic_ atol
I went into the gnc and asked for drinks then he directed me to the drink fridge in the back which had multiple diffrent options but when I ,got in the car on the way home I had just realized that my drink was almost a year old!
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April 2023 by Mitchell Guzman
The door is locked with a note that says “be back in 5 minutes” Been waiting outside for 30 minutes. Trash store
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April 2023 by Nathan Webster
He overcharged my credit card I didn't notice till I got home.
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November 2022 by Rorschachs Back
Bought two boxes of GNC vitapaks and they are expired
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June 2022 by Nicole S.
One of the owners Jd is very unprofessional, he is a liar and a narcissist. He never once apologizedfor the inconvenience he put me through. I ordered from that store on Tuesday because he told me it would be ready for pickup on Thursday at 7pm the same week. So I go there and then he tells me it might be available at 9pm and he would call me for an update that night. So I wait in the area just in case and he did not call me at all. He then calls me on Friday and tells me maximum it will be available on Monday. He did not call me, I went to the store and a man who works there was very nice to call him for me about the situation. Here I am thinking jd just scammed me because he is dragging this out. Finally I received my order almost a week later.Save yourself the stress and hassle and purchase from another GNC.
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May 2022 by Joyce B.
This is by far the best GNC branch i have ever been to! i forgot to ask his name but he is very smart and accommodating. I trust his recommendations! Will definitely be a regular here!
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November 2021 by Mona A.
This is seriously the best GNC I have ever been to. If you are a gym rat like me then you have to come to this location. I don't even live in the area but it is 100% worth it to take a drive and do shopping here to stock up on your protein powders/bars/items. The customer service here is incredible, the staff is so knowledgeable about the products they serve and they are very kind and patient. I haven't had customer service this good from any other GNC. The variety of products they have is incredible, they have so many different stuff from vegan, to variety of brands, and even health supplements. They have things I thought you could only buy online. This place is like Disneyland for gym lovers. Highly recommend. This store is located in a huge shopping center with loads of parking, stores and restaurants.
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July 2021 by Michael Ross (SpikeyMike2)
I would give less than one star if it were possible. Don't let the fake friendly personas trick you, despite the other reviews on here. Let me elaborate:I had never been to a GNC before. After a workout with my friends, we went to this location since it was most convenient (closest to LA Fit on golden valley). When we got there, we were looking for a certain Dymatize protein powder that my friend wanted to get, and I was going to browse other protein powders to get something for myself. Immediately upon entering, the worker (whom I did not get the name of, but will be referenced later) greeted us and asked what we were looking for. As of now, everything was fine and it was a pleasant experience. Right after we told him what protein powder my friend was looking for, he started trying to talk us into buying another protein powder with 40 servings priced at $70. We were told that this was one of the best tasting protein powders and that it's the healthiest, best option. We're all college students so we can't just throw money around. I went in expecting to spend roughly $40, so after telling him this, he said that if all three of us bought one, he would knock the price down by $30 EACH. I asked for clarity since this was obviously an insane deal, and he confirmed it was dropping from $70 to $40 EACH.Upon checking out my friends both went ahead and bought it, and I went to buy it right after. This part is where my stupidity and conformity came into play, so I accept responsibility on that part. The clerk did not offer any receipt, and he had the paypad on his end where it was not visible to us. So when we paid, we could not see a price, and were not told a price. I completely acknowledge that it was my stupidity in just following my friends that I didn't ask for a receipt or anything, but hindsight is 20/20. Anyways, once we got into the car and were on our way, I got a notification from my bank saying that the purchase was made for the full $70. The same happened to my friends. So one of them went the next day and, after a lot of convincing with an older gentleman working there, got his money back. I tried going a different day, and this was my first encounter with Ahmed.This guy, relatively young, gives off a friendly vibe which is definitely appealing to a customer until you get past the fake persona. He told me that despite being a manager, he couldn't help me since he didn't process the sale and I wasn't given a receipt. He took my name and number down and told me that the other worker would call me that night. Well, no call. I tried to call a couple days later and got no answer after three tries. I called the Magic Mtn Pkwy GNC and asked if they can transfer me, which they couldn't. So I wait about 20 minutes and call this location with my number blocked. Ahmed answered, and I was a bit frustrated because it definitely appeared they were dodging my calls since they had my number. He apologized saying they weren't, and that he was shocked the guy never called, promising me the guy would give me a call in 10 minutes because he's finishing up with a customer at another location. Well, all night passes, no call. I called again two days later, same deal happens. I filed a case with GNC Corporate, who sent the case # to this location and explicitly told them to refund me, giving me the case # to reference.I went in yesterday and tried this. Ahmed said they received no case number and that he didn't care if so because it doesn't matter. He refused any service and was absolutely disrespectful and rude. The first worker got to the store too, and he began cussing me out saying, "Do you live in a f-ing village?" Ahmed kept saying, "I don't want to have to f*ck with you" but refused any help. Both of them cussed me out, refused help, and wasted much of my time. They denied any sort of scams done by them and suspiciously asked where I live many times. I later found out the two are cousins. Never go to this location. Disrespectful con artists, a
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July 2021 by NutraFlex Fitness
Horrible staff, terrible time.Find another GNC
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May 2021 by Kyla B.
awful business practices. i'm aware that liquid chlorophyll is out of stock widely due to this tiktok craze and as someone who has used it religiously for years it is very annoying to not be able to find it anywhere. however, today i found that this location had 3 so i drove an hour away to pick them up. got there and the price was 29.99!! LOL. GNC online price was 13.99 and the store refused to price match them. talk about price gauging. will never be back to this location and have contacted corporate via phone and will be sending in a formal letter to file a complaint.
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April 2021 by Jason K.
JD was super helpful with recommendations and was very friendly! I think this GNC is my new go to location
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February 2021 by Rachel Y.
I have been to many GNC's, but this location is truly the best! The staff is always super helpful when looking for supplements! They know their store well & can always help find what you need! Their recommendations have always been spot on! They never disappoint!
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October 2020 by Melissa T.
I won't shop here again. They allow customers to shop without a mask on. Not acceptable during Covid.
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October 2020 by Jay D.
I'm done with GNC!!!! I've always used this location. There nice and helpful when your spending money there, but not so helpful when you need to return something that doesn't work. I'll ordered online from Amazon from now on, it's much easier and not a problem if I need to return something.
