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March 2024 by John Hovsepian
Been a member for years it has totally gone down high school kids at night to talk and hog the equipment management not to be seen hardly this place is going down hill fast. I live in the woodlands literally 5 mins away so disappointing what it was during past management was so great I am heavy lifter myself kids with attitudes horrible the manager should fire himself
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February 2024 by Johnny Garrett Sawyer
The salesman was polite and very informative. They WILL try to upsell you so don't be surprised.
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February 2024 by monic munoz
Always packed like sardines, early morning, noon, late doesnt matter. Super unpleasant. They are lucky there arent more gyms near by.
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February 2024 by Martin Potgieter
The gym staff aren’t friendly and once they get your number, the spam messages never stop. Do not give them your details, they don’t have any respect.
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January 2024 by Richard Fisher
Been a member since it opened. Machines are all breaking and no one cares. Support to remodel last year and nothing happened. What a shame
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January 2024 by Greg Anderson
Upscale facility in a high end shopping area.However, I didn't love working out there for a few reasons.1.The staff was basically indifferent and not very friendly.2. There's only a couple of actual free weight squat racks and not really any place to do dead lifts that wasn't in a traffic pathway. Lots of people preening with dumbbells' but not much hardcore lifting.Given the storied history of Gold's Gym I was expecting something more, this seemed like a Planet Fitness/ Spa gym with all the various machines vs a serious old school muscle vibe.
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January 2024 by M G
Gave valencia 2 opportunities for my business they failed both times have 2 boys that are at a gym now just wanted something closer.1st time called to know if the boys could go in and check it out have the boys work out 1 day the sales guy was just that a sales guy couldnt get him off the "sales" pitch eventually had to just hang up. 2nd time i saw a deal on groupon thought maybe the boys would want to try them out called valencia store again i had a quick question and was told immediately they dont honor groupon wow hope groupon knows this and glad i called saved me frustration down the road
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January 2024 by Gary Dye
Been going here for almost 4 years. I'd change gyms, but my workout partner wants to stay at Golds. He's been going there since it opened and the month fee is very low. The issue that I have is the gym is almost always crazy crowded. The staff are great, as are most of the members.
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December 2023 by Ryan Gorman
People that rated this gym a 1 are full of it. If I weren’t trying to even out the score a bit I’d rate it a four star, yes, they are in dire need of more space - possibly a better use of space. Need more squat racks, kettle bells, and a large dumbbell area. But all things considered everyone there is so kind (employees and members), the gym is so well kept, and there is everything you’d need. Ya it’s crowded at times but what are they going to do about that. Just have to be a little strategic. Sometimes the steam room is down or a machine but in my experience they’ve always been quick to fix these things.
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December 2023 by abhi trivedi
The downstairs squat machine was out of service for about 10 out of the 17 months I was a member there. After inquiring about it on numerous occasions, I finally threw in the towel and quit giving up about a month and a half membership paid up front. Then I start getting bombarded on Black Friday via text that they miss me and want me to come back while Offering a seven day VIP pass. I showed up inquire about it and they said they would NOT offer the seven days after all Because I was a previous member there. The kid then spoke to his GM supposedly for 20 minutes while I sat on the couch and then comes back and tells me there’s nothing they can do. So as I was leaving, I said let me just use the restroom before I leave and the kid says he couldn’t do that because he was worried that I would sneak a quick workout in ? So after wasting my entire afternoon from text messages that they initiated ! That’s how they treated a guest who was already disappointed, but considered giving them a second chance. Wow !!
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December 2023 by Miguel Esteban Luevanos
This gym was one of my favorites aesthitcs wise, unfortunately I was advised by a gym worker that my gym membership has been revoked due to exiting out of an emergency exit by the pool area. It states nothing of being an emergency exit. The gym honestly is 5 star...I had to contact management about the emergency exit door not even functioning or being labeled correctly. If you currently go their please advise if this has been taken care of.
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October 2023 by Luis Chavez
Signed up for this gym through my health insurance and was told to come back before 6pm since all the membership reps decided to leave early. Rep even turned away someone with a guest pass cause he was new and didn’t know what to to do. Not sure I will come here again. Especially if management is leaving untrained reps alone and they have no staff scheduled to set up memberships
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October 2023 by Steve Sieren
Way overcrowded, looking into other options. It’s hard to find a time here that isn’t crowded. I make my schedule for when I work and there’s hardly ever a time it’s not crowded. Years ago was the place was nice and not too busy that has changed very much.
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October 2023 by Alex Kim
Significantly better than LA Fitness. The machines are in much better condition (including smooth pulleys for the freestyle cable machines). The gym is small’ish size, not as big as LA fitness, probably 1/3 of the third. Heated pool, jacuzzi, dry sauna / hot room, two tanning walk in booths, water drinking fountains, workout classes including some similar to HIT.
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August 2023 by Sara Al-Hasani
They used to be open till 9 or 10 on weekdays -_____- lame that they aren’t anymore. Don’t they know people get off work late. I go to the Northridge location mostly now or crunch since it’s 24 hours. The Northridge one has a cool private room for working out if you pay for the higher membership which is great. And also hydro massage chairs
