Metro by T-Mobile has garnered positive feedback for its outstanding service at certain locations. Customers praise the staff's helpfulness, knowledge, and efficiency, especially highlighting employees like Robert, Perla, Edgar, and Jessica for their exceptional support. Many reviews commend the quick service, with one customer noting a new line purchase was completed in just 15 minutes. In contrast, experiences at other locations, particularly in Canyon Country, are described as frustrating and untrustworthy, with claims of poor customer service and issues with payment processing. Overall, this Metro location stands out as a reliable choice for customers seeking attentive service and assistance with mobile needs.
The metro in canyon county is a joke! I have been calling for days no answer or they just hang up on me. I called to this store and picked up my call rite away! I spoke to Robert and he was such a help and was super helpful! 5 stars for this location and 5 stars to Robert.
December 2024
This is the best Metro store in town! My family and I have been there twice in the last few weeks upgrading our very old phones and both Perla and Edgar have been absolutely wonderful! Staff here are incredibly helpful and very knowledgeable, we won't ever go anywhere else.
August 2024
I walked in and purchased a new line for my 18 year old son. It took a total of 15 minutes. Nice patient service clean and did I mention FAST !!
