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February 2024 by Austin T.
Excellent service !! The young man behind the counter, Nicholas K., was very helpful. I will be coming back to Stater Bros for all my groceries from now on! I never thought that another store could top Trader Joe's, but when it comes to customer satisfaction this store is the way to go.
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February 2024 by John B.
Been going to the store since it opened It used to be the jewel of The Valley now it's less than average the management there does not stay more than a week I don't know what's going on with this place but it's not the same old stater brothers management is terrible
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January 2024 by Cash S.
Cashier Dawn is very sarcastic. Her attitude is just as bad as that black eyeliner she wears. She isn't friendly to customers at all. She has a bossy attitude. And I can tell she thinks she right about everything. She should be in the back away from customers.
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January 2024 by Manny L.
Came in and bought the fried chicken and potatoes from deli for the first time. Potatoes were undercooked, and the chicken was very salty. I will never come back to this market!!!
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January 2024 by Mohannad E.
It's says I saved 2.40$ but when you add it up they charge me full price. Crooks, never come here again!
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October 2023 by Marcela J.
Had the pleasure of having Ms.Dawn check me out, she was so kind and helpful. I was looking for an ingredient and instead of saying I don't know she had this amazing employee Nancy physically assist me. It wasn't one of those it's over there (and try to figure it out) Nancy didn't make the walk awkward our conversation was so easy going. After this experience this location will have my business going forward.
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October 2023 by Angela R.
Absolutely the worse cashier Dawn. She was so busy trying to take a picture of someone who looked like Kobe. That my daughter had to bag our groceries and she pretty much tossed me my receipt.
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September 2023 by Justice A.
This store is terrible I now avoid it at all costs! From the ridiculous long lines to the empty shelves just go somewhere else, even the dollar tree is better. The eggs here were empty and all cracked. I told an employee and he never came out. I had to buy eggs from costco which is what I should have done in the first place. This establishment is horrible!! It is down the street from me but id rather drive the extra mile and go to sprouts or trader joes.
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September 2023 by Roger W.
why stop baking the best Mexican cookies in Santa Clarita? I spoke to someone in bakery and they said you guys discontinued making them??
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August 2023 by Maggie R.
I recently posted a comment about the excessive smoking, and ashtrays that continue to grace the front of the Stater Bros store on Sierra Hwy, mostly by stater bros employees. Instead of the store manager, Matt removing the ash trays, and putting up no smoking signs, I was told he moved the ashtrays near the trash cans, which makes no sense. I did check to see if he did this, and sure enough he did move them near the trash cans. I am not sure what purpose this serves, it is like he did something just to say he did something. The problem is now worse as cigarette butts and ashes are all over the ground, because the employees are too lazy and inconsiderate to get up and put the butt in the ashtrays (remember the ash trays are near the trash cans which are less than 3 inches away). Also, they are now smoking where the tables are (where people sit to eat,etc..) Cigarette butts are everywhere on the ground, ashes on the tables. Forget the fact that women/children, the elderly, Transit riders and those waiting to be picked up sit at these tables. - it is disgusting!! The bottom line is Matt, Mgr, nor any of his staff has done anything to solve this health threat. SECOND HAND SMOKE KILLS!!!! and since this store and its employees are clueless, I have provided a website called, UNDO.org for you to look at. Get rid of the ashtrays, and put up no smoking signs, or designate 20-30 feet from the entrance to smoke. That would put everyone who has to light up, past the middle of the parking lot, and at a safe distance. PLEASE SOLVE THIS PROBLEM! It should have been done weeks ago!
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August 2023 by Michael G.
I went to the store #141 at 26900 Sierra hwy Santa Clarita CA 91321 and this is the second time I had to hear from Michelle ( cashier) this question: where is my accent from? In my opinion this is a rude question that can be consider like racist, It's funny because this country was made for immigrants and maybe she was born here but their ancestros are from different countries because everybody knows that the original North American people were native (Indian), I don't know maybe she is not happy with her job position as cashier and she feels frustrated but I think as customer you only want to buy and go home but people like this can give you a bad costumer service experience. I won't go to buy here anymore because I don't like racist people and honestly I don't know why this company hire people like this. After this situation I was talking with friends of mine that actually buying here .Thanks. This happened yesterday Friday 8/12/2023
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August 2023 by Becky L.
I have been coming to this specific store for over 10 years and I have seen a lot of changes with employees, management and product on the shelf. I am from Palmdale so I have always been a big fan of the Stater Brothers stores out there. I have never had a problem with the employees or managers and everyone was always so kind and efficient. So, when I moved to the Santa Clarita area I was excited to have my neighborhood Stater Brothers. I always felt a sense of safety buying fresh produce and meat from you guys. I am a nurse with a family so when I do my shopping, I go all out. The produce lasts and the butcher shop has the best selection and quality around. Now, this is not your typical review, I just wanted to share some light to Stater Brothers before I go in with the bad. This Santa Clarita store in specific is the WORST Stater Brothers I have been too. At the start of the pandemic things began getting rocky which I totally understand but from then on forward it got worse and worse. The constant lines, turn over rates of employees and the rudeness of cashiers. I am not one to bash a business but something needs to change. The last time I shopped here was about a few months ago, I was hesitating to come here based on my last few experiences which consisted of long lines, horrible bagging, flooding floors (THAT SMELL TERRIBLE!!!!), mold in the dairy department and a cockroach near the check out lanes!! I have informed one of the managers of one of the baggers and how I went home to find all my items crushed which was the most upsetting out of all of this... no one wants mushy grocery's. Juice was on top of produce and eggs were cracked and not put with the bread. I was in disbelief. This specific bagger seemed to be new but I never realized how common sense does not go far. So, when I decided to give this specific store another chance, oh boy was I in for a treat. I did my shopping quickly to avoid the lines. When it was time for me to check out I made sure to avoid the line with that specific bagger. Lines were long as usual in the afternoon and it was just my luck he jumped over to my lane when I was checking out and once again ruined my groceries!! After complaining one time before it seemed to not help so I glimpsed at the employees name tag and went off. I believe his name was "Danny" or "Daniel" and the cashier was a young guy named "Josef" in the 15 items or less lane, he seemed very unhappy and was not friendly whatsoever he also was someone who seemed to be new. I do not know where they are finding these people. This store has gone down hill and I can tell the store manager does not care at all, I mean just look at the trash and homeless that hang out there, they have been there for months!! It is such a shame for something so good to go bad. Is there a high turn over rate in store managers or what? I have seen a photo of them displayed.. seems to be some new guy again.. this one seems to suck at his job big time. What does it take for them to hire some decent people and train them. This store is one of the only stores that still bags grocery, a luxury I would say but they just can't get it together. I will not be shopping here anymore, Stater Brothers has lost a long time costumer, it took me a while to come on here and finally say something but I am in under disgust and disappointed. Take your business elsewhere please and I hope this review is helpful.
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July 2023 by Giles A.
I'm seriously about done with this store. Terrible produce. I don't know how many times I've had to throw out bad produce. They consistently forget to put toothbrushes into my bag after paying for them. They also have one of the worst deli sections I've encountered. If they have chicken at all it is usually dry and inedible. I have had to throw out so much food from here. This used to be such a great store, now it's not worth the effort or the money.
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July 2023 by Lorrestine C.
Friendly clerks, clean store. Great hot food deli. Great produce section.Easy access. I like this store very much.
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June 2023 by Ryan M.
This is the worst grocery store in SCV. Produce is always rotten Employees are always more interested in socializing than bagging groceries or running the register. And there's no cellular service in the store. Staters used to be a nice chain. Not sure why this store in particular is so awful.